Control Manager

Join to apply for the Control Manager role at JPMorganChase Introduction Step into a pivotal role at JPMorganChase, where your expertise in compliance and risk management will shape the future of our operations. You'll have the opportunity to grow your career while making a significant impact on our business. Join a team that values innovation, collaboration, and continuous improvement. Job Responsibilities Facilitate the identification and assessment of compliance and operational risks, applying your knowledge of anti-fraud awareness and cybersecurity. Develop and implement effective control strategies to mitigate identified risks, utilizing your skills in process improvement and project management. Conduct regular monitoring and assessment of the business's compliance and operational risk and control environment, leveraging your data & tech literacy skills. Collaborate with business executives to promote early compliance and operational risk identification, utilizing your skills in internal stakeholder management and conflict management. Present findings and recommendations to senior management and stakeholders, applying your presentation skills and listening & questioning abilities. Drive continuous improvement in risk management practices. Required Qualifications Demonstrated ability in control management, with a focus on identifying and assessing compliance and operational risks, showcasing skills equivalent to 3 or more years of proven experience in developing effective control strategies. Experience in monitoring and assessing risk and control environments, with advanced analytical, technical, and problem‑solving skills. Strong skills in collaborating with business executives and managing conflicts, along with strong internal stakeholder management and conflict management skills. Proficiency in creating and delivering impactful presentations and in process improvement and project management. Ability to effectively manage conflicts and collaborate with stakeholders to drive compliance initiatives and ensure alignment with industry standards. Preferred Qualifications Capability to apply AI/ML concepts to support risk management applications and enhance decision‑making processes. Developing skills in automation to improve control operations and boost efficiency. Strong digital literacy for the effective use of digital tools and platforms in control frameworks. Emerging ability to influence stakeholders in implementing compliance strategies and fostering collaboration. Proficiency in quantitative reporting to inform risk assessment and effectively present findings. About Us JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction. Control Management maintains a strong and consistent control environment through a joint accountability model that aligns managers with each function and region to mitigate operational risk. The team focuses on four areas: Control Design & Expertise, Risks & Controls Identification/Assessment, Issues & Control Deficiencies and Control Governance & Reporting. #J-18808-Ljbffr