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Client Profile: The leading BPO company provides effective IT solutions and services for over 20 years in industry. Position: Customer Service Representative Industry: BPO Company Location: Makati City Salary: Php20,000-Php30,000 Schedule: Flexible working hours Work Set up: Work on site Benefits: ✨ Government mandated Benefits ✨ HMO with 2 dependents ✨ 13th month pay ✨ Leave Credits ✨ Incentives ✨Night shift meal allowance ✨Transportation Reimbursements Job Requirements: ✨ Bachelor’s Degree Holder ✨Open for undergraduate with BPO experience ✨Experience working with customer service or customer support is advantage ✨Knowledgeable in CRM software is a plus ✨ Amenable to work on flexible working hours Job Responsibilities: ✨ Providing strategic plans for possible chart movement across a variety of market trends and news. ✨Assist clients with the inquiries and actively listen to customers to understand their needs ✨Collaborate and work effectively with the team. ✨Ensure the rules and regulations is observed and ensure the teammate is aware on policies. ✨Monitor and prepare weekly daily report Recruitment Process: (Online interviews only) ✨ Initial interview ✨ Final interview ✨ JOB OFFER