Continuous Improvement Manager | Process Excellence Manager | BPO | Onsite
5 days ago
Continuous Improvement Manager | Process Excellence Manager | BPO | Onsite Job Openings Continuous Improvement Manager | Process Excellence Manager | BPO | Onsite About the job Continuous Improvement Manager | Process Excellence Manager | BPO | Onsite Continuous Improvement Manager (Process Excellence Manager) | Onsite Work Setup: OnsiteShift Schedule: Flexible scheduleLocation: Ayala / MOA Requirements: Lean Six Sigma Yellow Belt Certified (minimum of 5 years). Proven Process Excellence experience in a BPO setting. Responsibilities: Project Leadership: Lead and manage end-to-end projects by identifying and analyzing business needs, conducting cost-benefit analyses, determining causal factors, developing solutions, overseeing implementation, tracking progress, and documenting outcomes including ROI. Operational Transformation Support: Mentor operations teams on transformation projects by validating business needs, verifying cost-benefit analyses, confirming solutions, overseeing implementation, and ensuring accurate progress tracking and ROI reporting in the TAP Projects Tracker. Process Assessment & Improvement: Serve as the subject matter expert for Process Excellence by conducting assessments, running statistical tests, identifying trends, analyzing process capability, variance, and relationships, and setting targets using the COPC LSS approach. Provide detailed process maps, analyses, and recommendations for improvement. Project Mentorship: Own and/or mentor projects through all nine phases, ensuring completion of sponsor checkpoints and full documentation. Innovation Support: Drive innovation engine deployment by onboarding new moderators, delivering refresher sessions, guiding idea progression, and mentoring or leading projects that originate from submitted ideas. #J-18808-Ljbffr
-
Continuous Improvement Manager
19 hours ago
Pasay, National Capital Region, Philippines TASQ Staffing Solutions Full time ₱1,200,000 - ₱2,400,000 per yearContinuous Improvement Manager (Process Excellence Manager) | OnsiteWork Setup: OnsiteShift Schedule: Flexible scheduleLocation: Ayala / MOARequirements:Lean Six Sigma Yellow Belt Certified (minimum of 5 years).Lean Six Sigma Green Belt Certified.Proven Process Excellence experience in a BPO setting.Responsibilities:Project Leadership: Lead and manage...
-
Pasay, Philippines TASQ Staffing Solutions Full timeAbout the job: Global Processes and Continuous Improvement Manager (Process Excellence Manager) - MOA | Onsite Work Setup up and Shift Schedule: Flexible schedule Location: MOA Requirements: Lean Six Sigma Yellow Belt Certified—At least for 5 years Lean Six Sigma Green Belt Certified Process Excellence experience in BPO Setting Responsibilities: 1....
-
Continuous Improvement Manager
46 minutes ago
Pasay, Philippines Tap Growth ai Full timeContinuous Improvement Manager Location: Pasay, Philippines – Work Mode: Work From Office Tap Growth ai is looking for a skilled Continuous Improvement Manager to lead initiatives that enhance operational efficiency and effectiveness. The ideal candidate has a strong background in process improvement methodologies and a proven track record of implementing...
-
BPO Process Trainer
3 days ago
Pasay, National Capital Region, Philippines TASQ Staffing Solutions Full time ₱150,000 - ₱250,000 per yearAbout the job Process Trainer (MOA, Pasay) | OnsiteWork Setup: 100% Onsite (MOA Pasay)Work Schedule: Graveyard shift (8PM-5AM or 9PM-6AM)Responsibilities:Must be college graduateMinimum 2 years of experience in the BPO industryAt least 1 year of experience as a Process Trainer (Life Insurance background preferred)Ability to transfer knowledge, develop and...
-
Continuous Improvement Lead
2 weeks ago
Pasay, Philippines QBE Insurance Full timeJoin to apply for the Continuous Improvement Lead role at QBE Insurance . Get AI-powered advice on this job and more exclusive features. Primary Details Time Type: Full timeWorker Type: Employee Purpose of this role : Lead the standardisation and enhancement of process improvement initiatives within global and divisional People delivery and project teams. By...
-
BPO Process Trainer
3 days ago
Pasay City, Philippines TASQ Staffing Solutions Full timeAbout the job Process Trainer (MOA, Pasay) | Onsite Work Setup: 100% Onsite (MOA Pasay)Work Schedule: Graveyard shift (8PM-5AM or 9PM-6AM) Responsibilities: Must be college graduateMinimum 2 years of experience in the BPO industryAt least 1 year of experience as a Process Trainer (Life Insurance background preferred)Ability to transfer knowledge, develop and...
-
Assistant Manager
2 weeks ago
Pasay, Philippines TASQ Staffing Solutions Full timeAbout the job Assistant Manager - Quality Excellence (MOA Pasay) | Onsite Work Setup: 100% onsite | Shift Schedule: UK Timezone (3pm-12am/4pm-1am MNL) Start Date: ASAP Requirements: College Grad 2 years Quality Lead/People management experience Domain expertise - any of Energy/Utilities - CS, Billing Overview: Quality Assistant Manager oversees...
-
BPO Senior Transition Manager
3 weeks ago
Pasay, Philippines TASQ Staffing Solutions Full timeAbout the job, Sr. Transition Manager (Pasay) | Onsite Requirements: 10+ years of experience, most of which should be in BPO environment 3+ years of the BPO experience should be in transitions. Should have hands-on experience of migrating processes Program Management experience of a small- to medium-sized engagement Work Setup: Onsite (MOA Pasay) Education...
-
Sr. Transition Manager
4 weeks ago
Pasay, Philippines TASQ Staffing Solutions Full timeRequirements:10+ years of experience, most of which should be in BPO environment3+ years of the BPO experience should be in TransitionsShould have hands-on experience of migrating processesProgram Management experience of a small to medium size engagementWork Setup: Onsite (MOA Pasay) Education Requirements: Graduate / Post Graduate in any streamPMP, PgMP...
-
Sr. Transition Manager
4 weeks ago
Pasay, Philippines TASQ Staffing Solutions Full timeRequirements: 10+ years of experience, most of which should be in BPO environment 3+ years of the BPO experience should be in Transitions Should have hands-on experience of migrating processes Program Management experience of a small to medium size engagement Work Setup: Onsite (MOA Pasay) Education Requirements: Graduate / Post Graduate in any stream PMP,...
