Account Officer

Overview Account Officer (Institutional & Personal Trust) is responsible for the day-to-day management and administration of the investment funds of assigned institutional accounts. Contributes to the volume and revenue growth targets of assigned accounts through contributions to and the trust fee earnings of assigned accounts, incremental business from existing accounts and new accounts opened. Responsibilities Creates new client data and portfolios for new accounts assigned in Trust Systems – Prospero, FB. Prepares post account opening review of newly opened accounts within the Trust Systems. Coordinates with operations and investments teams regarding application tax exemption status of assigned accounts; liaises with bank counterparties for time deposit placements, government bonds, and corporate bond issuers/PDTC for corporate bonds. Facilitates updating of clients’ KYC documents, Investment Guidelines, Client Suitability Questionnaire (CSQ), and other trust documents. Coordinates with landholding companies to obtain copies of audited FS, GIS, and other pertinent documents for annual revalidation of directed investments. Prepares memos for the revalidation of employee loan lines of assigned accounts. Prepares Fund Status and Performance reports on a periodic basis (monthly, quarterly, annually) and submits them to clients within the agreed timeline. Conducts client visits to update on document deficiencies, new regulations/policies affecting the account, investment portfolio, and to generate incremental business when opportunities arise. Crafts advisories to clients pertaining to new policies, process enhancements, regulatory advisories, and other matters delegated by the supervisor. Collaborates with Sales and Marketing in joint calls or meetings when presenting to potential clients to manage excess funds or new Trust/IMA accounts. Recommends investment opportunities to managed accounts (e.g., government securities, corporate notes and bonds, equities, and other instruments) as appropriate. Provides daily cash balances for all managed accounts. Ensures funding of trades for actively managed accounts. Encodes/validates transactions in the Trust system (withdrawals, equity and bond trades, TD placements). Ensures asset mix remains within the client’s investment mandate and objectives. Monitors portfolio movements to ensure compliance with agreed asset mix, liquidity considerations, and timing of investments in coordination with the Investments Team. Coordinates with the Investments Team on strategic direction for fixed income and equity investments. Arranges investment of funds and disposition of investments in a timely manner; participates in buy-and-sell programs when warranted, coordinating with the Investments Team for execution. Ensures proper bucketing of maturities to meet liquidity requirements or funding of prospective investments. Ensures timely collection of fees and/or other advances from assigned accounts. Assists the Project Team Head and/or the Business Analyst in User Acceptance Testing (UAT) for new Trust System or enhancements’ projects. Recommends, facilitates, and implements process improvements. Addresses Audit, Risk or Compliance issues/queries related to assigned accounts with internal and external auditors as required. What we’re looking for At least 3 years of work experience in related industry. Bachelor’s degree in Business Studies/Administration/Management, Economics, Finance/Accountancy/Banking. Knowledge of trust products and bank programs. Proficiency in financial and economic analyses. Effective presentation skills. Working proficiency in MS Excel/PowerPoint/Word and other proprietary software (e.g., Bloomberg). Keen attention to detail; able to liaise with internal and external stakeholders; able to manage/negotiate client requests and multi-task when necessary. Seniority level Mid-Senior level Employment type Full-time Job function Finance Industries Banking and Financial Services #J-18808-Ljbffr