Customer Service Manager
3 weeks ago
On‑site - Manila 1‑3 Yrs Exp Bachelor Full‑time Job Description Government Mandated Benefits Maternity & Paternity Leave, Sick Leave, Solo Parent Leave Work‑Life Balance Flexible Hours We are looking to hire an exemplary Customer Support Supervisor to coach our service staff to deliver exceptional customer service. The customer service supervisor will build a strong team and shape staff behaviors to accomplish desired results. Responsibilities: Overseeing and assessing customer service staff activities, and providing them with regular performance‑related feedback. Strategize and monitor the daily activities of customer service operations. Assisting customer service staff with duties where required. Training staff in areas of customer service and company policies. Monitoring and authenticating returns, exchanges, and voids. Investigating and solving customer service complaints. Assisting with developing and implementing service policies, and explaining these to staff and customers. Maintaining documentation pertaining to the customer service department activities. Performing additional duties where needed. Graduate of any 4‑year course. 1‑2 years of work experience in the same position. Proficient knowledge of customer service, standard office practices, and procedures. Proficient in standard office equipment skills. Outstanding communication skills, both written and verbal. Available to work shifts. Desired Skills and Qualities Team Player Problem Solving Customer Service Shopify Knowledge People Skills Organizational Skills Technical Skills Interpersonal Skills English Language Account Management #J-18808-Ljbffr
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Vessel Account Manager
3 weeks ago
Manila, Philippines Global Process Manager Inc. Full timeAbout Garrets Garrets International operates as a division of the wrist group and represents one of the maritime industry’s largest and most accomplished catering companies within provision and stores consumables through a global network of accredited suppliers. We operate from our headquarters in Nørresundby (Denmark), but also have branches in Romford...
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Customer Service Manager
1 week ago
Manila, Philippines Morestaffing Full timeJob Title: Customer Service ManagerLocation: RemoteReports To: TBDWork Shift: Flexible, with partial overlap to U.S. business hours preferredWorking Hours: 40 hours per week / Full-timeJob Description:Were looking for a proactive and highly organized Customer Service Manager to lead and scale our customer support operations. This is not a traditional...
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Customer Service Manager
3 weeks ago
Manila, Philippines LaVie Resort and Casino Full timeOn-site - Manila 1-3 Yrs Exp Bachelor Full-time Job Description Responsible for overseeing the daily operations of the customer service department. Their duties include communicating customer service objectives to Customer Service Representatives and other department personnel, compiling data to make assessments of their department’s progress and...
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Customer Service Manager
1 week ago
Manila, Philippines Morestaffing Full timeJob Title: Customer Service ManagerLocation: RemoteReports To: TBDWork Shift: Flexible, with partial overlap to U.S. business hours preferredWorking Hours: 40 hours per week / Full-timeJob Description:We’re looking for a proactive and highly organized Customer Service Specialist to lead and scale our customer support operations. This is not a traditional...
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Customer Service Manager
2 weeks ago
Ortigas, Metro Manila, Philippines FEdCenter Management Consulting Inc. Full time ₱1,200,000 - ₱2,400,000 per yearAs our Customer Service Manager, you'll lead and inspire a dynamic team to deliver exceptional customer experiences while driving operational excellence.What You'll DoAs our Customer Service Manager, you'll lead and inspire a dynamic team to deliver exceptional customer experiences while driving operational excellence.Key Responsibilities:Team Leadership &...
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Sales Coordinator
1 week ago
Manila, National Capital Region, Philippines Global Process Manager Inc. Full time ₱250,000 - ₱450,000 per yearAbout WristWristis the world's leading ship and offshore supplier of marine provisions and stores with a market share of approximately 12%.With the launch of the digital marketplace, Source2Sea, Wrist is leading the digital transformation of the marine supply industry. All year round, we offer 24/7 global online sourcing and logistics, providing data...
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Team Leader
3 weeks ago
Manila, Philippines Global Process Manager Inc. Full timeCompany Description About Wrist Wrist is the world’s leading ship and offshore supplier of marine provisions and stores with a market share of approximately 12%. With the launch of the digital marketplace, Source2Sea, Wrist is leading the digital transformation of the marine supply industry. All year round, we offer 24/7 global online sourcing and...
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Manila, Philippines Global Process Manager Inc. Full timeAbout Wrist Wrist is the world’s leading ship and offshore supplier of marine provisions and stores with a market share of approximately 12%. With the launch of the digital marketplace, Source2Sea, Wrist is leading the digital transformation of the marine supply industry. All year round, we offer 24/7 global online sourcing and logistics, providing data...
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Customer Service Manager
3 weeks ago
, Metro Manila, Philippines Orion Cepheid Full timeOverview We are looking to hire an exemplary Customer Support Supervisor to coach our service staff to deliver exceptional customer service. The supervisor will build a strong team and shape staff behaviors to accomplish desired results. Responsibilities Oversee and assess customer service staff activities, and provide regular performance-related feedback....
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Inventory Analyst
4 weeks ago
Manila, Philippines Global Process Manager Inc. Full timeCompany Description Garrets International is a part of the Wrist Group. It is an experienced, always exploring maritime service partner operating in more than 700 ports and serving 35,000 seafarers worldwide. For more than 30 years, we have provided full service of provision and stores, persistently fuelling better lives on board vessels across the globe. A...
