Assistant Manager

3 weeks ago

Cebu City, Philippines Moder Full time

Overview

This role will be to design, implement, and evaluate employee training programs aimed at enhancing skills and align with organizational goals. Key areas that the role will be responsible for includes assessing training needs, developing curriculum, coordinating with Business Leaders and subject matter experts, and measuring the effectiveness of initiatives through performance metrics and feedback. This role requires strong leadership, communication, and organizational skills to foster continuous employee development and organizational capability.

Requirements:

  • Graduate in any discipline from a recognized university.
  • A minimum of 3-5 years’ experience in Learning & Development with at least 3 years as a Assistant Manager/Manager in L&D
  • Excellent verbal and written communication skills, with the ability to train professionals at different competency levels.
  • Proven experience in coaching and mentoring teams for performance enhancement.
  • Should have experience in using LMS platforms and training tools for content delivery and assessments.
  • Strong analytical and problem-solving skills to customize training based on business needs.

Key Responsibilities:

  • Management: Responsible to measure the effectiveness of all training and monitor performance of the training team members through data analysis and feedback
  • Strategy & Alignment: Ensure training programs align with company goals, support career advancement, and contribute to overall workforce capability
  • Resource Planning & Capacity Utilization: Collaborate with Business Leaders to understand the training needs and the hiring plan to work on resource alignment and management. Ensure cross-training within the team for optimal capacity utilization
  • Training Effectiveness: Measure training impact and effectiveness using key performance indicators (KPIs), feedback analytics, and other assessment tools
  • Logistics & Administration: Manage training sessions, coordinate with departments, handle registrations, book facilities, and oversee training budgets
  • Curriculum Development: Create and update training materials, coordinate with subject matter experts, and arrange for guest speakers
  • Reports & Dashboards: Prepare weekly/monthly reports and dashboards to Sr. Leadership on all activities L&D is involved or engaged in
  • LMS Tool: Administer and optimize Learning Management Systems (LMS) and other learning platforms.
  • Communication: Will be responsible to lead business meetings with Operations and or client for L&D and keep all stakeholders in the loop and ensure timely progress updates

Key Skills:

  • Leadership & Communication: Essential for managing teams, collaborating with departments, and effectively conveying information
  • Organizational Skills: Crucial for planning, coordinating, and executing training initiatives.
  • Knowledge of Adult Learning Principles: Understanding how adults learn is vital for designing engaging and effective programs.
  • Instructional Design: Experience in creating and developing learning content and programs.
  • Analytical Skills: To assess needs, track progress, and evaluate program effectiveness.

What’s in it for you?

  • Equipment's provided.
  • Generous vacation and leave policies to support work-life balance.
  • Opportunities for career advancement within the organization.
  • Welcome gift.
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