
Technical Support Specialist
1 week ago
Job Highlights Competitive Salary Yearly Performance Appraisal HMO with dependents on day 1 Job Description Technical Support Representatives are the dynamic and highly driven TSRs of TCS. These bright and energetic professionals work the phones with enthusiasm and accuracy and go beyond satisfying customer queries and concerns. Responsibilities Attracts potential customers by answering product and service questions, suggesting information about other products and services. Opens customer accounts by recording account information. Maintains customer records by updating account information. Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. Maintains financial accounts by processing customer adjustments. Recommends potential products or services to management by collecting customer information and analyzing customer needs. Prepares product or service reports by collecting and analyzing customer information. Contributes to team effort by accomplishing related results as needed. Requirements Average - Good communication skills. Can easily be trained. Basic knowledge in computer navigation Amenable to work on shifting schedule. Bachelor's Degree Finished 2 years in college with no back subjects with relevant BPO experience. TSR experience is an advantage. #J-18808-Ljbffr
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Technical Support Specialist
4 weeks ago
Angeles, Philippines SuperStaff Full timeThe SuperStaff Technical Support Specialist is a vital member of the IT department, responsible for assisting users with their technical inquiries, requests, and issues, and providing exceptional customer service. As a Technical Support Specialist, you will encompass all aspects of the lifecycle of an issue, serving as the primary point of contact for...
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IT Support Specialist
4 weeks ago
Angeles, Philippines KDCI Outsourcing Full timeJob Summary KDCI Outsourcing is looking for a highly skilled and customer-oriented IT Helpdesk Support Specialist to join our growing IT team. This is a hands-on technical support role with a strong focus on networking, cross-platform support, and SaaS administration. You will serve as the first line of escalation for complex technical issues, providing...
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Technical Support Representative
4 weeks ago
Angeles, Philippines SuperStaff Full timeWe are seeking a dedicated Technical Support Representative to provide world-class support for our global customers. You will be the front line of communication for clients experiencing technical difficulties, ensuring swift resolution of issues through calls, emails, and remote sessions. This role requires a proactive problem-solver with strong...
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Technical Support Representative
4 weeks ago
Angeles, Philippines On Spot Global Corporation Full timeOverview We are seeking a detail-oriented and motivated Customer Service Technical Support Representative to join our team. The ideal candidate will have a strong background in customer service, technical support, and troubleshooting, paired with excellent communication skills and a genuine passion for helping customers resolve technical issues efficiently....
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Customer Support Specialist
4 weeks ago
Angeles, Philippines Zywave Full timeBrief DescriptionSupport Specialist – Customer ExperienceZywave is a leading SaaS (Software as a Service) company, providing innovative solutions to our customers. As a Support Specialist, you will play a crucial role in helping our customers use and troubleshoot our software products.Are you a customer support superstar looking to make a difference? Look...
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Customer Support Specialist
4 weeks ago
Angeles, Philippines Zappy Full timeOverview As a Customer Support Specialist at Zappy, you will play a crucial role in providing exceptional support to our clients and ensuring a positive customer experience. The ideal candidate is a fast learner, technically savvy, and experienced in delivering exceptional customer support. Key Responsibilities Provide prompt and efficient support to clients...
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Technical Support Specialist
3 weeks ago
Angeles, Philippines Connext Full timeThe Tier 2 Technical Support is responsible for providing end user technical support and assistance for hardware, network and system/ application problems. This includes supporting laptops, desktops, printers, peripherals and desktop applications in addition to provisioning system/application access to users. This position interfaces directly with end users...
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Senior Technical Support Engineer
17 hours ago
Angeles, Philippines PST-Group Consulting Full timeDirector @ PST Group | Solutions Architect, UC Solutions Architect Job Title: Technical Support Engineer Location: Manila, Philippines (Remote) Reports To: Director – Technical & Services Job Type: Full-Time About Us: PST Group is a leading professional services and technology company specializing in Unified Communications as a Service (UCaaS), Contact...
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Team Leader
4 weeks ago
Angeles, Philippines SuperStaff Full timeWe are looking for a results-driven Team Leader to oversee a team of Technical Support Representatives providing global customer support. The ideal candidate is a hands-on leader who can coach, guide, and manage a high-performing support team while ensuring prompt resolution of customer issues, adherence to escalation protocols, and coordination with HQ for...
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Senior IT Support Specialist
2 weeks ago
Angeles, Philippines Clark Outsourcing Full timeOverview Position Title: Senior IT Support Specialist Work Set Up: On-Site Schedule: 3:30 AM to 12:30 PM PH Time Job Location: Clark Outsourcing - Building 35 Philexcel Business Park, Clark Pampanga Quick Rundown: The IT Support Specialist is responsible for providing technical support to end-users and ensuring the smooth operation of IT systems and...