Customer Service Specialist
3 days ago
Position: Customer Service Specialist
Company Industry: Banking & Finance
Work Location: Eastwood, Quezon City
Work Schedule: Shifting Schedule
Salary: Php 30,000 - Php 40,000
Training: On Site Work Set-up
After the Training: Hybrid Work Set-Up
BENEFITS :
✨HMO with 2 dependents
✨Retirement Plan
✨Medical Reimbursement
✨Insurance Coverage
✨30 leave credits per year
JOB REQUIREMENT:
✨Open for Non-Bachelors Degree
✨At least 2-3 years Call Center experience
✨Amenable to work in a shifting schedule
✨Amenable to attend face to face interview once requested
✨Amenable to be train on site
JOB RESPONSIBILITIES:
✨ In charge of providing outstanding customer care and customizing solutions for esteemed commercial banking customers.
✨ Recognize and meet the needs of both present and future clients while abiding by banking regulations.
✨ First phone call for customers who require immediate upkeep and assistance for a variety of commercial banking products
✨ Work together with stakeholders to address a client's issue.
✨Other task as assigned
RECRUITMENT PROCESS:
✨HR Screening
✨Operations Interview (FACE TO FACE)
✨Assessment (ONLINE)
✨Reference Check
✨Job Offer
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