Import & Export Manager

6 days ago

Parañaque, Philippines Jollibee Group Full time

Overview

Import & Export Manager role at Jollibee Group. The Import & Export Manager is responsible for leading and managing the end-to-end international logistics processes across JFC PH. This includes designing and implementing standardized procedures for efficient import and export flows, ensuring timely and cost-effective movement of goods in partnership with vendors and internal business units. The role oversees accredited contractors handling customs duties, payments, and deliveries, ensuring full compliance with government regulations.

Responsibilities
  • Develops and manages service-level agreements with logistics partners (4PL/3PL), while continuously improving systems, processes, and tools to meet strategic and operational goals.
  • Monitors regulatory changes in import laws and advises management to ensure compliance and operational alignment.
  • Analyzes import/export laws, tariffs, and licenses to identify cost-saving opportunities and optimize landed costs in collaboration with Procurement and Finance teams.
  • Evaluates and approves contractor spending for logistics services, ensuring cost-effective execution of import and export operations.
  • Oversees customs and trade compliance to ensure timely shipment clearance and adherence to all applicable laws and regulations.
  • Reviews and approves customs documentation, permit applications, and duties/taxes computations, while updating policies based on regulatory changes.
  • Oversees contractors and logistics partners to ensure compliant, timely, and cost-efficient import/export operations, while maintaining strong relationships with vendors, government agencies, and internal stakeholders.
  • Acts as the company’s authorized representative, resolving operational issues, approving documentation, and driving continuous improvement through regular performance reviews and stakeholder coordination.
  • Promotes continuous learning and professional growth by encouraging participation in educational opportunities and exploring ways to enhance work contributions.
  • Leads team engagement, fosters company values, and motivates staff through coaching and performance development initiatives.
  • Ensures a safe and orderly workplace by maintaining cleanliness, reporting hazards, and complying with waste management and conservation programs.
  • Actively participates in occupational health and safety (OH&S) trainings and initiatives to support a culture of safety.
Job Qualifications
  • A graduate of Bachelor’s Degree in Customs Administration, Industrial Engineering, Business, or any related courses.
  • Preferably a licensed Customs Broker
  • Must have at least five (5) years of managerial experience in handling imports, exports, and customs operations, preferably in a food or FMCG manufacturing industries.
  • Must have experience in handling third-party vendors and contractors
  • Possess a strong leadership, customer service, and problem-solving skills
  • Must be willing to travel to different distribution centers as needed
  • Must be willing to report on a hybrid setup in Bicutan, Paranaque.

Jollibee Worldwide Pte., Ltd. (JWS - Logistics), the hiring entity, is a wholly owned subsidiary of Jollibee Foods Corporation.

Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Management and Manufacturing
Industries
  • Food and Beverage Retail
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