Cloud Support Engineer

1 week ago

Manila, Philippines foundit Full time

Technical Support Engineer (Metro Manila) foundit Manila, National Capital Region, Philippines Get AI-powered advice on this job and more exclusive features. Responsibilities Configure and optimize cloud resources such as virtual machines, databases, and networking components. Deploy and support cloud-based projects, ensuring robust performance. Manage day-to-day operations to meet functionality and availability standards. Use advanced troubleshooting techniques to resolve customer cases and provide tailored solutions. Diagnose and resolve problems with cloud-hosted applications or infrastructure, including networking, performance, and security incidents. Monitor cloud resources (compute, storage, network) for performance, availability, and security. Implement Infrastructure as Code (IaC) principles using tools like Terraform or CloudFormation. Design, implement, and maintain monitoring solutions and dashboards for real-time visibility. Set up alerts and conduct analysis on logs/metrics to identify trends and improvements. Generate regular reports on system health and performance. Implement access controls, data encryption, and identity management. Ensure compliance with industry standards and regulatory requirements. Maintain thorough documentation of configurations and processes. Create knowledge bases, conduct internal training, and support user adoption. Work closely with development, DevOps, and engineering teams to integrate monitoring and resolve complex problems. Effectively communicate technical concepts with clarity to stakeholders and customers. Drive process improvement initiatives and participate in strategic projects. Job Details Seniority level: Mid-Senior level Employment type: Full-time Job function: Information Technology Industries: Technology, Information and Internet Referrals increase your chances of interviewing at foundit by 2x Get notified about new Cloud Support Engineer jobs in Manila, National Capital Region, Philippines . #J-18808-Ljbffr

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