Virtual Bookkeeper

1 day ago

Santa Rosa, Philippines Genie Academy Full time

We are seeking a detail-oriented Virtual Bookkeeper to join our team. Our organization uses a combination of specialized software including our proprietary system, QuickBooks Online, Stripe, and Freshdesk to manage our financial operations and customer service.

Role Overview

The ideal candidate will manage daily bookkeeping tasks, handle customer billing inquiries, and maintain accurate financial records while providing excellent customer service support.

Key Responsibilities Financial Operations & Bookkeeping
  • Process and reconcile payments through Stripe and our proprietary system.
  • Manage accounts receivable, including following up on past due payments
  • Reconcile bank statements and credit cards in QuickBooks Online
  • Process and record bills in QuickBooks
  • Generate and analyze financial reports including P&L and Balance Sheets
  • Handle payment-related customer service tickets
  • Process refunds and manage billing disputes
  • Monitor and update memorized transactions
  • Process payroll.
Customer Service & Administrative Tasks
  • Respond to customer billing inquiries through Freshdesk
  • Process Scheduling and change requests.
  • Handle referral programs and commission tracking
  • Generate and send customer invoices
Audit & Compliance
  • Conduct regular billing audits
  • Review and verify wage reports
  • Monitor branch metrics and subject metrics
  • Maintain accurate pricing plans
  • Track and process sales commissions
Required Skills & Qualifications
  • Bachelor's degree in Accounting, Finance, or related field
  • Minimum 2 years of bookkeeping or accounting experience
  • Strong proficiency in QuickBooks Online
  • Excellent English communication skills (written and verbal)
  • Strong customer service orientation
  • High attention to detail and accuracy
  • Ability to work independently and manage multiple deadlines
Technical Requirements
  • Reliable internet connection
  • Quiet work environment for customer service duties
  • Computer with updated operating system
Software Proficiency Required
  • QuickBooks Online
  • Stripe Payment Processing
  • Freshdesk or similar customer service platforms
  • Google Workspace (Sheets, Docs, Drive)
  • Willing and able to learn our proprietary system quickly
Schedule
  • Must be available during US business hours
  • Regular monitoring of daily, weekly, and monthly tasks required
#J-18808-Ljbffr

  • Virtual Bookkeeping Professional

    6 days ago

    Pulong Santa Cruz, Calabarzon, Philippines beBeeAccounting Full time $7,200 - $8,000

    Bookkeepers play a crucial role in maintaining the financial health of organizations. As a Bookkeeper Virtual Assistant, you will be responsible for managing financial records, preparing invoices, reconciling statements, and generating financial reports.Manage and record financial transactionsProcess invoices, receipts, and paymentsReconcile bank statements...

  • Virtual Bookkeeper

    6 days ago

    Pulong Santa Cruz, Calabarzon, Philippines beBeeBookkeeping Full time ₱350,000 - ₱500,000

    Financial Operations RoleThis is a full-time position where you will be responsible for maintaining accurate financial records and supporting our accounting operations.Main ResponsibilitiesManage and categorize transactions using accounting softwareReconcile bank and credit card statementsCreate and maintain financial spreadsheets and reportsInvoice clients...

  • Virtual Accounting Coordinator

    6 days ago

    Pulong Santa Cruz, Calabarzon, Philippines beBeeAccounting Full time ₱624,000 - ₱816,000

    Job TitleThis is a Virtual Accounting Coordinator position that combines bookkeeping responsibilities with administrative support to help our accounting team during peak periods.Process data entry in QuickBooks OnlineHandle daily sales entries using POS systemsSupport the accounting team during peak periodsMaintain accurate financial recordsEnsure data...

  • Virtual Accounting Professional

    6 days ago

    Pulong Santa Cruz, Calabarzon, Philippines beBeeBookkeeper Full time ₱120,000 - ₱200,000

    Job Description:We are seeking a detail-oriented and skilled Virtual Bookkeeper to manage our financial operations and customer service.Role OverviewThe ideal candidate will oversee daily bookkeeping tasks, handle customer billing inquiries, and maintain accurate financial records while providing exceptional customer service support.Key...

  • Full-Time Virtual Support Specialist

    5 days ago

    Pulong Santa Cruz, Calabarzon, Philippines beBeeVirtual Full time ₱2,500,000 - ₱3,500,000

    Job Title: Virtual Support SpecialistThe ideal candidate for this multifaceted role is detail-oriented, highly organized, and capable of multitasking in a fast-paced environment. They should have excellent communication skills, both written and verbal.This position involves providing administrative support to various teams within the organization....

  • Accounting Clerk

    6 days ago

    Pulong Santa Cruz, Calabarzon, Philippines beBeeFinancial Full time $40,000 - $60,000

    Bookkeeping SpecialistWe seek a meticulous Bookkeeping Specialist to ensure the financial integrity and stability of our clients.Key ResponsibilitiesManage accounts payable and receivable, ensuring accurate recording of financial transactions.Generate invoices, verify billing accuracy, and resolve billing-related issues.Perform regular bank reconciliations...

  • CRM and Business Operations Coordinator

    6 days ago

    Pulong Santa Cruz, Calabarzon, Philippines beBeeAdministrative Full time $7,200 - $7,800

    Job OverviewWe are seeking an administrative professional to provide high-level support to our team.Key Responsibilities:Streamline workflows and dashboards in Salesforce CRMAssist with client communication, scheduling meetings, and follow-upsManage invoices, receipts, and basic bookkeeping entriesCoordinate between departments for task updates and...

  • Digital Operations Coordinator

    6 days ago

    Pulong Santa Cruz, Calabarzon, Philippines beBeeExecutive Full time ₱24,000 - ₱42,000

    Job Title: Executive Assistant & Digital Operations SpecialistWe are seeking a proactive, tech-savvy individual to assist in the day-to-day operational tasks and web/CRM functionality.The ideal candidate will be responsible for streamlining administrative operations and supporting the development of custom workflows and dashboards.Key...

  • Administrative Operations Manager

    6 days ago

    Pulong Santa Cruz, Calabarzon, Philippines beBeeExecutive Full time ₱7,200 - ₱7,800

    Executive AssistantWe are seeking a highly skilled Executive Assistant to join our team.This role requires a self-motivated individual who can effectively collaborate with remote colleagues and handle multiple tools and systems.The ideal candidate will be responsible for streamlining administrative operations, managing web/CRM functionality, and supporting...