Site Reliability Engineer

4 weeks ago


Makati, Philippines Cambridge University Press Full time

Overview

Work setup: Hybrid (open to 2x a week in the office)

Work schedule: 10AM to 6PM Manila time

Employment type: Permanent

Location: Makati City, Metro Manila

Pay range: Php 60,000 to Php 81,000

We value transparency and encourage applicants comfortable with this range to apply.

Discover a world of endless possibilities with Cambridge University Press & Assessment, a distinguished global academic publisher and assessment organization proudly affiliated with the prestigious University of Cambridge.

We are recruiting for a Site Reliability Engineer who will be part of our SRE function within the Platform Operations Team. This is a new team of engineers who will work alongside English Technologies existing Platform Support and Engineering teams.

Why Cambridge?

Cambridge University Press & Assessment is a world-renowned not-for-profit academic publisher and assessment organisation, proudly part of the prestigious University of Cambridge. With a legacy rooted in over 800 years of educational excellence, we are dedicated to unlocking the potential of learners and educators across the globe.

Joining Cambridge's second largest global office in the Philippines —operating for over 22 years with 1,300+ colleagues— means becoming a part of an extraordinary institution renowned worldwide. We are recognised as a Great Place to Work for three consecutive years, reflecting our inclusive culture, strong sense of purpose, and commitment to the professional growth and well-being of our people. At Cambridge, we don't just publish books or deliver tests—we empower progress, inspire curiosity, and champion the pursuit of knowledge.

Responsibilities

What will you do as a Site Reliability Engineer?

  • The Site Reliability Engineer will join a new SRE function within the Platform Operations Team working alongside existing Platform Support and Engineering teams.
  • The role will be responsible for support and design aspects of the English Engineers ecosystem (Platforms, Applications, Services and Websites).
  • Responsible for creating and maintaining software and processes that ensure the reliability and availability of the English digital platforms/websites and their software delivery pipelines.
Qualifications & Experience
  • Education & Experience: Degree or equivalent experience with at least 3 years in AWS Cloud Engineering, Architecture, or Infrastructure, combined with 3+ years in a Systems Admin or DevOps role.
  • DevOps & Delivery Model: Experience with DevOps delivery for infrastructure, applications, and configuration, including Infrastructure as Code (Terraform, CDK), CI/CD (GitHub Actions, Bitbucket Pipelines), and containerization/orchestration (Docker, Kubernetes).
  • Monitoring & Logging: Expertise with central logging systems (ELK/EFK stack), monitoring tools (New Relic, Datadog, Grafana, Alert Manager, PagerDuty, site24x7), and troubleshooting production issues in cloud environments.
  • Cloud Infrastructure: Deep knowledge of AWS services such as Fargate, Route53, CloudWatch, API Gateway, Lambda, CodePipeline, CloudFormation, DynamoDB, and networking.
  • Application & Database: Breadth of experience across Elasticsearch, MySQL, PostgreSQL, Java, Node.js, Git/GitHub, and Confluent/Kafka.
  • Technical Skills: Strong troubleshooting, debugging, documentation, and communication abilities.
  • Ways of Working: Experience working in Agile product development environments and collaborating with global teams across cultures.
Benefits
  • Regular Employment on Day 1
  • HMO Coverage and Life Insurance on Day 1
  • Paid Annual Leaves (Vacation, Well-being, Flexible, Holiday, and Volunteering leaves)
  • Vesting/Retirement package
  • Opportunities for career growth and development
  • Access to well-being programs
  • Flexible schedule, hybrid work arrangement and work-life balance
  • Opportunity to collaborate with colleagues from diverse branches that will expand your horizons and enrich your understanding of different cultures

Are you driven by desire to be part of a globally renowned institution that celebrates innovation, embraces inclusion, and empowers learners? Then, we invite you to Pursue your Potential with us.

Applications received through the system will be reviewed on a rolling basis and may close the vacancy once sufficient applications are received. Therefore, if you are interested, tailor-fit your CV (advantageous if you submit one with a Cover Letter) and submit as early as possible

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