Application Support Engineer

3 weeks ago

Manila, Philippines Michael Page Full time

Overview

  • Competitive Compensation Package
  • Work with a Global Semiconductor Company
About Our Client

The hiring company is a global semiconductor company that specializes in ultra-low-power wireless communication solutions for Internet of Things (IoT) applications. They support over 100,000 development projects across consumer, industrial, and healthcare sectors, driving innovation and connectivity at scale.

Job Description
  • Deliver prompt and reliable support for ERP systems and their associated integrations.
  • Identify, troubleshoot, and resolve technical issues within the ERP infrastructure.
  • Utilize monitoring and logging tools to oversee system health, security, and scalability.
  • Administer and maintain integration engines to ensure smooth data flow across platforms.
  • Enhance the reliability and efficiency of data exchange processes.
  • Provide second-level support for ERP-related incidents and service requests.
  • Collaborate with developers, IT personnel, and business stakeholders to address and resolve system issues.
  • Recommend and implement improvements in system performance, automation, and workflow efficiency.
  • Maintain documentation of solutions and best practices to support knowledge sharing.
The Successful Applicant
  • Possesses relevant academic background or professional experience in IT.
  • Has hands-on experience working with ERP platforms.
  • Skilled in using integration tools and middleware technologies.
  • Knowledgeable in cloud-based environments, with a preference for Azure.
  • Demonstrates basic proficiency in backend development and middleware tools such as Node.js, Nginx, Redis, and MS SQL Server.
  • Experienced in utilizing monitoring and logging tools for system oversight.
What's on Offer
  • Highly qualified and motivated colleagues across the world with a truly multicultural working environment in a growing organization
  • Excellent opportunities to learn, develop and grow in your career
  • Competitive salary with short- and long-term incentive plan
  • Comprehensive HMO coverage
  • Family-friendly policies, insurances, and benefits
  • Possibility for hybrid work and to work periods of time from international offices
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