Real Time Analyst

The Real-Time Analyst (RTA) plays a critical role in ensuring smooth daily operations by monitoring queues, managing agent schedule adherence, and providing real-time insights to support optimal staffing and service levels. This role partners closely with Operations and Workforce Management to drive efficiency and meet client expectations in a fast-paced BPO...

Job Title: Real-Time Analyst Location: Taguig (On-site) Salary: ₱60,000/month Contract Duration: 6 months Employment Type: Full-time, On-siteAbout the RoleWe are seeking a Real-Time Analyst (RTA). In this role, you will play a critical part in ensuring SLAs are met by monitoring queues, optimizing staffing, and providing real-time operational support to...

The Real-Time Analyst (RTA) plays a critical role in ensuring smooth daily operations by monitoring queues, managing agent schedule adherence, and providing real-time insights to support optimal staffing and service levels. This role partners closely with Operations and Workforce Management to drive efficiency and meet client expectations in a fast-paced BPO...

Real-Time Analyst role at Maxicare Healthcare Corporation. Responsibilities Perform historical data analyses of performance data to identify trends/patterns, and make appropriate recommendations (e.g., call volumes, intraday patterns, root cause analysis) Perform real-time analyses of performance data and respond appropriately (e.g., monitor intra-day...

The Real Time Analyst is primarily responsible for closely monitoring real-time call volumes & staffing to be able to identify whether the actual data corresponds with the data in the forecasted call volumes and staffing done by the Forecasting and Scheduling Team.The Real-Time Analyst is responsible for, but not limited to:Quality Management- Performs...

Thumbtack helps millions of people confidently care for their homes. Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance and bigger...

Responsibilities Ensure that Company's Customer Experience teams meet all of our SLAs in responding to our customers in a promptly manner. Monitor real-time queue and to work closely with multiple vendor partners to meet Key Performance Indicators (KPI) Manage the daily/intraday performance reports and update status to Leadership Manage daily and...

Your Team Responsibilities Working as part of a growing team of real estate performance analysts who provide real estate direct property indexes, benchmarks, performance analysis reports, and custom/ bespoke analysis to global real estate asset managers and asset owners. Your Key Responsibilities Track and monitor various news sources and third-party...

We are looking for a detail-oriented and analytical Real Estate Underwriting Analyst with strong expertise in commercial real estate finance, financial modeling, and investment analysis. You’ll play a key role in evaluating real estate acquisitions, dispositions, and asset management strategies through data-driven insights and advanced modeling. Our Values...

About the Role The Real Time Analyst (RTA) is responsible for monitoring and managing operational and telephony support, ensuring tickets and issues are actioned in a timely manner with clear updates, accurate investigation, and appropriate triage. The role also supports the creation and execution of outbound dialler campaigns in Genesys, delivering...