
Account Manager
3 weeks ago
Overview
Account Manager role at Brenntag. This description retains the responsibilities and qualifications from the original listing.
Responsibilities- Technical selling by providing effective solutions for pharma formulation development to create impactful projects for the business.
- Work closely with customers by troubleshooting and resolving issues that arise during formulation development or manufacturing.
- Support technical inquiries by providing solutions to accelerate business development.
- Collaborate as a team player to provide technical solutions to key customers within the country.
- Work with the value added service team to bring solutions that support business development.
- Conduct regular business reviews with key customers to assess needs, address concerns, and provide solutions that meet objectives.
- Collaborate with cross-functional teams (industry market management, value added service, customer service) to ensure seamless delivery of products/services and an excellent customer experience.
- Identify upselling and cross-selling opportunities within existing accounts to maximize revenue generation.
- Stay updated on industry trends, market conditions, and competitor activities to proactively identify threats and opportunities.
- Prepare and present reports on account performance, sales forecasts, and market insights to internal stakeholders.
- Manage contract negotiations, renewals, and pricing for assigned accounts.
- Collaborate with suppliers to provide feedback and insights from customers, contributing to the development of new products/services.
- Plan customer visits independently; monitor, update, and submit reports on competitor activity and maintain CRM records of existing and prospective customers.
- Support the team with other responsibilities as required.
Job Requirements / Specification :
- Education: Bachelor’s Degree in Pharmacy, Food Supplements, Chemistry/Engineering or any Science-related field.
- Experience: Minimum 3-5 years in Pharmaceutical or Nutraceutical ingredients industry.
- Others: Good business acumen and communication skills to build long-standing relationships; strategic thinking and problem-solving abilities; strong negotiation and influencing skills; ability to adapt and develop solutions per customer needs; analytical mindset; strong organizational and time management skills; working knowledge of Salesforce CRM and other tools; ability to travel as needed; proficiency in English; fluency in SEA language is an added advantage; sales/account management training or certification is a plus; high competency with Microsoft Office; ability to work independently with minimum supervision; self-motivated and disciplined.
- Seniority level: Mid-Senior level
- Employment type: Full-time
- Job function: Sales and Business Development
- Industries: Chemical Manufacturing
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