PHP Application Support

4 weeks ago

Angeles, Philippines HawodTech Solutions Full time

PHP Application Support Job Description:

We're looking for an experienced Software Engineer who will be working in support of a PHP application. You will be working with current application support and reacting to P1 / P2 / P3 events.

We're looking for someone who is highly adaptable and a natural problem solver with a strong technical background and great interpersonal skills. We expect that you can communicate easily and spontaneously in a clear and detailed manner. You must be able to write technical documentation.

Your Skills and Qualifications:

  • You have good experience in using Ansible for processes automation.
  • You have an advance experience in Linux, GIT, Jenkins (CI).
  • You have a very good knowledge of PHP + Drupal 6/7, MySQL - must have
  • You're courageous of email/written contact with the client.
  • You like investigating and problem-solving issues.
  • You speak English on at least a B2 level.
  • You must be flexible and able to adapt graveyard work shift, including a rendering of overtime when needed.
  • Excellent verbal and written communication skills, customer focus, and ability to work with both technical and non-technical people.
  • Self-motivated, passionate, ambitious, and primarily you have pride in what you create.
  • You’re capable to work independently with little supervision.
Your Role and Key Responsibilities:
  • Receiving and replying to client's support requests promptly;
  • Checking system logs;
  • Fixing issues in database and PHP/Drupal system;
  • Preparing root cause analysis for reported bugs;
  • Reporting bugs to the development team for more complex bugs and issues.

Nice to have:

  • Proficient knowledge of PHP preferably with the framework / CMF: Drupal (we use versions 6 and 7 in the project).
  • Knowledge of managing Linux servers is a plus.
  • Knowledge of Ansible and other tools supporting the administration and monitoring of servers will be a plus.
  • Experience in developing API for SPA application.
  • Experience in using GIT and Git Flow.
  • Experience working in a multicultural environment.
Required Skills:

Drupal Managing Technical Documentation Ansible Development Support SPA Overtime ROOT Analysis Interpersonal Skills Jenkins Servers Automation Writing Linux Git PHP Administration Documentation Email MySQL Software Communication English

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