
Collections Agency Lead
21 hours ago
Overview
Do you want to take the first step in making Filipinos’ lives better everyday? Here in GCash we want to stay at the forefront of the FinTech industry by creating innovative, meaningful, and convenient financial solutions for the nation
Join the G Nation today
Responsibilities- Oversee External Collections Agencies’ operations and performance to ensure targets are met
- Ensure reports are available for management and are generated in a timely manner and provide insights to drive strategy and process/operational improvements
- Conduct audits and monitor quality on all client touchpoints with External Collections Agencies and ensure performance and compliance to company policies and to regulations
- Identify processes that can be optimized and implement improvements to enhance efficiency and effectiveness of both internal and external teams
- Manage projects and initiatives to address potential concerns or to drive new strategies
- Knowledgeable in Debt Collections (Call Center, VoiceBot, Field, Skip Trace and Litigation) with strong orientation towards Customer Experience
- Detail-oriented which supports project management and process improvement skills
- Identifies problems in meeting key performance indicators, resolve them to the satisfaction of the business objectives
- Continually raises the standard of quality in the work of self and others
- Drive debt collections by maintaining optimal performance of External Collections Agency
- Projects and initiatives to drive new collection strategies and/or process efficiency
Opportunity for career growth and development in the #1 FinTech company in the country. Working with a dynamic and highly collaborative team who want to change the game. A company that values their people with highly competitive and flexible compensation and benefits package.
Seniority level- Mid-Senior level
- Full-time
- Accounting/Auditing and Finance
-
Collections Lead
16 hours ago
Manila, Philippines Maya Full timeOverview Collection Operations Our Mission Our goal is for everyone to make bolder choices with their finances. To get there, we\'re creating an all-in-one ecosystem of financial services for today\'s generation of goal-getters. That feat takes extraordinary people—those with the guts to challenge the way things are and transform them into something...
-
Team Lead
1 week ago
Metro Manila, Philippines EastWest Bank Full timeLocation: Ortigas Corporate Title: Manager (M) Work Arrangement: Onsite Our Consumer Lending is seeking a driven and analytical professional to join us in our Ortigas office as a Collections Team Lead. In this role, you will lead and manage a team of collection agents to ensure performance targets are met or exceeded. You will be responsible for call...
-
Collections Strategy Analyst
21 hours ago
, Metro Manila, Philippines GCash Full timeOverview Be among the first 25 applicants. Get AI-powered advice on this job and more exclusive features. Do you want to take the first step in making Filipinos’ lives better everyday? Here in GCash we want to stay at the forefront of the FinTech industry by creating innovative, meaningful, and convenient financial solutions for the nation! G ka ba? Join...
-
Agency Banking Sales Executive
2 weeks ago
Philippines AIA Full time $30,000 - $50,000 per yearAgency Banking Sales Executive page is loadedAgency Banking Sales ExecutiveApply locations Philippines posted on Posted 30+ Days Ago job requisition id JR-43352At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone. It's about finding new ways to not only better people's lives, but to better the communities and...
-
Agency Partner
16 hours ago
, Metro Manila, Philippines Allianz PNB Life Full timeOverview Allianz PNB Life (AZPNB), established in 2016, is a major life insurer in the Philippines and the fastest-growing in terms of premium income. As a leading provider of Variable Life products and a comprehensive range of life protection offerings, AZPNB serves both individuals and institutions. Headquartered in Makati City with 11 additional business...
-
Collections Legal Operations Manager
21 hours ago
, Metro Manila, Philippines GCash Full timeJoin to apply for the Collections Legal Operations Manager role at GCash Do you want to take the first step in making Filipinos’ lives better everyday? Here in GCash we want to stay at the forefront of the FinTech industry by creating innovative, meaningful, and convenient financial solutions for the nation! G ka ba? Join the G Nation today! Duties And...
-
Agency Partnership Ads Team Lead
2 weeks ago
Philippines TATE ASIA Full time $104,000 - $130,878 per yearSummary:Our client is a dynamic and fast-growing company with a strong presence in the online gaming and digital entertainment industry. Their mission is to deliver innovative, data-driven, and culturally relevant gaming experiences tailored to the global market. They are currently expanding the team and seeking experienced and passionate professionals to...
-
ESG Analytics Lead
15 hours ago
, Metro Manila, Philippines Michael Page Full timeGreat opportunities for professional and personal growth Competitive salary and benefits About Our Client Leading sustainability infrastructure company. Job Description Oversees the comprehensive tracking of ESG impact metrics and key performance indicators (KPIs) related to value creation across the company's different business sectors. Collaborates with...
-
Collections Analytics Lead
1 week ago
Manila, National Capital Region, Philippines UnionDigital Bank Full time $104,000 - $130,878 per yearRole Overview:The Collections Analytics Lead will be responsible for overseeing the analytics function within the UnionDigital Bank Collections Tribe, leading a team of Collections Analytics Specialists. This role will focus on driving performance insights, developing data-driven strategies, and optimizing collections processes to improve recovery rates...
-
Collections Analytics Lead
7 days ago
Manila, National Capital Region, Philippines UnionDigital Bank Full timeOverviewThe Collections Analytics Lead will be responsible for overseeing the analytics function within the UnionDigital Bank Collections Tribe, leading a team of Collections Analytics Specialists. This role will focus on driving performance insights, developing data-driven strategies, and optimizing collections processes to improve recovery rates while...