Technical Support
3 months ago
2.Report update on assigned schedule services in a daily basis.
3.Provide recommendation for all reported concerns except Premiere warranty and our of scope areas.
4.Provide acknowledgement, timely and regular update/feedback.
5.Inquire with Premiere Lenovo for the recommended parts.
6.Remind coordinators for prepared work permit and entry pass for each assigned tickets.
7.Ensure to inform clients that he is on the way for the service request.
8.Remind customers to anticipate surveys from Lenovo.
9.Assist Co-Inhouse engineer and in house engineers inquiry if in need of assistance onsite for technical concerns.
10.Assist additional concerns or additional schedules along the way.
11.Accomplish Daily Report, Petty submission/Liquidations and Monthly KPI.
12.Accomplish monthly training and refresher course.
13.Among other things that are related to technicalities..
NEAR IN UNION BANK EASTWOOD LIBIS QUEZON CITY
Assigned Client: Union Bank Eastwood Libis
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Technical Support
2 weeks ago
Quezon City, Philippines Nityo Infotech Services Philippines Full timeNityo Infotech is looking for a: #TechnicalSupport #ApplicationSupport Technical Support (Application Maintenance Support) Location: UP Technohub, Quezon City (Hybrid, 3 days onsite) Schedule: 4 pm - 1 am Salary is up to 25,000 gross Qualifications: — Obtained a Bachelor's Degree — At least 6 months to 1 year of relevant working experience...
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Technical Support
2 weeks ago
Quezon City, Philippines Nityo Infotech Services Philippines Full timeNityo Infotech is looking for a: #TechnicalSupport #ApplicationSupport Technical Support (Application Maintenance Support) Location: UP Technohub, Quezon City (Hybrid, 3 days onsite) Schedule: 4 pm - 1 am Salary is up to 25,000 gross Qualifications: — Obtained a Bachelor's Degree — At least 6 months to 1 year of relevant working experience...
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Technical Support
2 weeks ago
Quezon City, Philippines Nityo Infotech Services Philippines Full timeNityo Infotech is looking for a: #TechnicalSupport #ApplicationSupportTechnical Support (Application Maintenance Support) Location: UP Technohub, Quezon City (Hybrid, 3 days onsite) Schedule: 4 pm - 1 am Salary is up to 25,000 gross Qualifications:— Obtained a Bachelor's Degree — At least 6 months to 1 year of relevant working experience — Proven...
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Technical Support Agent- WFH
3 weeks ago
Quezon City, Philippines HR Network Inc Full timeRespond to customer inquiries and provide technical support via phone, email, and chat in a timely and professional manner. Troubleshoot technical issues reported by customers and work towards a timely resolution, escalating complex issues to the appropriate team or departments when necessary. Research, diagnose, document, and resolve technical issues...
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Junior Technical Support
2 weeks ago
Quezon City, Philippines Nityo Infotech Full timeSalary is up to 25,000 gross Location: UP Technohub, Quezon City (Hybrid, 3 days onsite) Schedule: 4 pm - 1 am Qualifications: — Obtained a Bachelor's Degree — At least 6 months to 1 year of relevant working experience — Proven ability to resolve a wide range of client issues, including billing, account, and technical concerns. — Expertise in...
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Junior Technical Support
2 weeks ago
Quezon City, Philippines Nityo Infotech Full timeSalary is up to 25,000 grossLocation: UP Technohub, Quezon City (Hybrid, 3 days onsite)Schedule: 4 pm - 1 amQualifications:— Obtained a Bachelor's Degree— At least 6 months to 1 year of relevant working experience— Proven ability to resolve a wide range of client issues, including billing, account, and technical concerns.— Expertise in...
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Technical Support Agent- WFH
3 weeks ago
Quezon City, Philippines HR Network Inc Full timeRespond to customer inquiries and provide technical support via phone, email, and chat in a timely and professional manner. Troubleshoot technical issues reported by customers and work towards a timely resolution, escalating complex issues to the appropriate team or departments when necessary. Research, diagnose, document, and resolve technical issues...
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Technical Support Agent- WFH
3 weeks ago
Quezon City, Philippines HR Network Inc Full timeRespond to customer inquiries and provide technical support via phone, email, and chat in a timely and professional manner.Troubleshoot technical issues reported by customers and work towards a timely resolution, escalating complex issues to the appropriate team or departments when necessary.Research, diagnose, document, and resolve technical issues related...
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Junior Technical Support
2 weeks ago
Quezon City, Philippines Nityo Infotech Full timeSalary is up to 25,000 gross Location: UP Technohub, Quezon City (Hybrid, 3 days onsite) Schedule: 4 pm - 1 am Qualifications: — Obtained a Bachelor's Degree — At least 6 months to 1 year of relevant working experience — Proven ability to resolve a wide range of client issues, including billing, account, and technical concerns. — Expertise in...
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Technical Support
4 months ago
Quezon City, Philippines Aspire Global Solutions Full timeAre you excited about providing top-notch help to customers? We're looking for an enthusiastic individual to join our team. The role is Customer Service Representative in Mandaluyong - Eton Cyberpod Ortigas. Showcase your fantastic communication skills. Join us in creating exceptional experiences for our clients in Mandaluyong. Join the Technical Support -...
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Technical Support
3 months ago
QUEZON CITY, Philippines ZENSHIN SYSTEMS CORPORATION Full time1.Ensure of the right troubleshooting and proper recommendation to fix the reported problem/s. 2.Report update on assigned schedule services in a daily basis. 3.Provide recommendation for all reported concerns except Premiere warranty and our of scope areas. 4.Provide acknowledgement, timely and regular update/feedback. 5.Inquire with Premiere Lenovo for the...
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Technical Support
3 months ago
Quezon City, Philippines ZENSHIN SYSTEMS CORPORATION Full time1.Ensure of the right troubleshooting and proper recommendation to fix the reported problem/s.2.Report update on assigned schedule services in a daily basis.3.Provide recommendation for all reported concerns except Premiere warranty and our of scope areas.4.Provide acknowledgement, timely and regular update/feedback.5.Inquire with Premiere Lenovo for the...
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Technical and Admin Support
2 months ago
Quezon City, Philippines People360 Consulting Corporation Full time1)Ensure that administrative functions are done. (e.g. Travel Order, Request for Payment and Update of Schedule).2)Ensure that Operation supports are done. (e.g. Follow-up clients, requests for operations materials and consumables).3)Prepare and/or edit technical documents/drawings needed for the projects.4)Ensure that safety regulations and policies are...
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IT Technical Support Specialist
2 months ago
Cebu City, Philippines I21recruitment Full timeIT Technical Support SpecialistLocation:Cebu City (onsite)Job Type: Permanent, Full-TimeSchedule:Monday to Friday, 3:30PM – 12:30AMSalary: Negotiable, dependent on experience A Global IT Solutions Provider is currently looking for an IT Technical Support Specialist who will be responsible for handling first line technical support issues and...
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Technical Support
4 months ago
Quezon City, Philippines Aspire Global Solutions Full timeAre you thrilled about delivering outstanding customer service? We're looking for a vibrant Customer Service Representative. They will join our team in Pasig-Ortigas and focus on E-Commerce Technical Support! Your Key Responsibilities: Provide exceptional technical support to our E-Commerce clients Address customer inquiries and concerns. Collaborate with...
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IT Technical Support Specialist
2 months ago
Cebu City, Philippines I21recruitment Full timeIT Technical Support Specialist Location: Cebu City (onsite) Job Type: Permanent, Full-Time Schedule: Monday to Friday, 3:30PM – 12:30AM Salary: Negotiable, dependent on experience A Global IT Solutions Provider is currently looking for an IT Technical Support Specialist who will be responsible for handling first line technical support issues...
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IT Technical Support Specialist
2 months ago
Cebu City, Philippines I21recruitment Full timeIT Technical Support Specialist Location: Cebu City (onsite) Job Type: Permanent, Full-Time Schedule: Monday to Friday, 3:30PM – 12:30AM Salary: Negotiable, dependent on experience A Global IT Solutions Provider is currently looking for an IT Technical Support Specialist who will be responsible for handling first line technical support issues and...
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Technical Support Representative
3 weeks ago
Cebu City, Philippines I21recruitment Full timeTechnical Support Representative Location: Cebu City (onsite) Job Type: Permanent, Full-Time Schedule: Monday to Friday, 3:30PM – 12:30AM (fixed, no work during PH holidays) Salary: Negotiable, dependent on experience A Global IT Solutions Provider is currently looking for an IT Technical Support Specialist who will be responsible for handling...
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Technical Support Representative
3 weeks ago
Cebu City, Philippines I21recruitment Full timeTechnical Support RepresentativeLocation:Cebu City (onsite)Job Type: Permanent, Full-TimeSchedule:Monday to Friday, 3:30PM – 12:30AM (fixed, no work during PH holidays)Salary: Negotiable, dependent on experience A Global IT Solutions Provider is currently looking for an IT Technical Support Specialist who will be responsible for handling first line...
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Technical Support Representative
3 weeks ago
Cebu City, Philippines I21recruitment Full timeTechnical Support Representative Location: Cebu City (onsite) Job Type: Permanent, Full-Time Schedule: Monday to Friday, 3:30PM – 12:30AM (fixed, no work during PH holidays) Salary: Negotiable, dependent on experience A Global IT Solutions Provider is currently looking for an IT Technical Support Specialist who will be responsible for handling...