Director, Technology Services

Ventra is a leading business solutions provider for facility-based physicians practicing anesthesia, emergency medicine, hospital medicine, pathology, and radiology. Focused on Revenue Cycle Management, Ventra partners with private practices, hospitals, health systems, and ambulatory surgery centers to deliver transparent and data-driven solutions that solve the most complex revenue and reimbursement issues, enabling clinicians to focus on providing outstanding care to their patients and communities.

We know there are countless technology roles out there, so why choose us? At Ventra, you're more than just a team member—you're a key player in shaping the foundation of rapidly growing RCM businesses.

Here, you'll have the opportunity to:

• Expand and sharpen your skills through meaningful work and innovation.
• Freedom to express your ideas and apply them to the products and services.
• Advance your career with clear pathways for growth and development.
• Be part of a collaborative, top-notch technology team where your ideas and contributions truly make an impact.

If you're looking for a place to grow, thrive, and make a difference, we'd love to have you join us. Come build the future with Ventra

Job Summary

The Director, Technology Services (Infrastructure) will oversee all infrastructure and technical operations in Clark, Philippines. This role will be responsible for managing a team of desktop support professionals and ensuring the smooth operation of systems, networks, and security protocols. The Director will collaborate with global teams, provide strategic direction, and ensure that technology services align with the company's business goals. This position requires strong leadership skills, a flexible attitude towards shift work, and the ability to manage complex technical environments.

Essential Functions And Tasks

• Team Leadership: Manage and mentor a team of desktop support professionals, ensuring efficient performance across shifts.
• Infrastructure Oversight: Ensure all IT infrastructure, including switches, firewalls, Active Directory, and O365, is well maintained and up to date.
• Cloud & Security: Lead initiatives to manage and secure Azure cloud infrastructure and ensure robust IT security measures.
• Vendor Management: Negotiate contracts and manage relationships with external vendors and service providers.
• Cross Team Collaboration: Collaborate with global IT teams, project leaders, and other stakeholders to implement technical solutions.
• Project Management: Oversee IT infrastructure projects from conception to completion, ensuring timelines and budgets are met.
• Compliance & Security: Ensure all systems comply with relevant data security standards and regulatory requirements.

Education And Experience Requirements

• Bachelor's degree in Computer Science, IT, or related fields.
• At least 14+ years of IT infrastructure management experience.
• Certifications like ITIL, CISSP, or Microsoft Azure certifications are highly desirable.
• Strong problem solving skills and an analytical mindset.
• Excellent communication skills, both written and verbal.

Knowledge, Skills, And Abilities

• Proven experience in managing infrastructure teams and technical operations.
• Strong technical knowledge in switches, firewalls, Active Directory, O365, Azure cloud, and IT security.
• Shift flexibility to accommodate global operations.
• Negotiation skills with vendors and internal stakeholders.
• Ability to lead and inspire teams in high pressure environments.
• Proficiency in project management and cross team coordination.

Ventra Health

Equal Employment Opportunity (Applicable only in the US)
Ventra Health is an equal opportunity employer committed to fostering a culturally diverse organization. We strive for inclusiveness and a workplace where mutual respect is paramount. We encourage applications from a diverse pool of candidates, and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, age, national origin, disability, sexual orientation, gender identity and expression, or veteran status. We will provide reasonable accommodations to qualified individuals with disabilities, as needed, to assist them in performing essential job functions.

Recruitment Agencies

Ventra Health does not accept unsolicited agency resumes. Ventra Health is not responsible for any fees related to unsolicited resumes.

Solicitation of Payment

Ventra Health does not solicit payment from our applicants and candidates for consideration or placement.

Attention Candidates

Please be aware that there have been reports of individuals falsely claiming to represent Ventra Health or one of our affiliated entities Ventra Health Private Limited and Ventra Health Global Services. These scammers may attempt to conduct fake interviews, solicit personal information, and, in some cases, have sent fraudulent offer letters.

To protect yourself, verify any communication you receive by contacting us directly through our official channels. If you have any doubts, please contact us at to confirm the legitimacy of the offer and the person who contacted you. All legitimate roles are posted on ventrahealth.com/careers/ .

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