Customer Success Lead
3 weeks ago
About Our Client A global AI scale-up specialized in AI Voice Automation Role Summary Lead the Philippines Customer Success team to ensure key clients achieve exceptional outcomes. Drive project execution, data-driven insights, and team performance while building strong client relationships. Key Responsibilities Project Leadership: Own end-to-end key account projects (workbooks, presentations, use cases). Client Success: Deliver analytics, troubleshoot technical issues, and track success metrics. Team Management: Guide the team members to achieve revenue targets in a fast-paced environment. Quality Assurance: Ensure timely, high-quality deliverables under tight deadlines. Requirements Experience: at least 3 years team leading experience. Account Skills: Proven success with key IT/AI/SaaS client projects. Analytical Agility: Strong data analysis and independent problem-solving skills. Communication: Professional English fluency; Chinese proficiency required. Work Ethic: Detail-oriented, hands-on, and thrives under pressure. Industry Background: AI/SaaS experience preferred. Seniority level Mid-Senior level Employment type Full-time Job function Information Technology Industries Software Development and IT Services and IT Consulting Referrals increase your chances of interviewing at First Point Group. #J-18808-Ljbffr
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Customer Success Lead
3 days ago
Manila, National Capital Region, Philippines First Point Group Full time ₱2,000,000 - ₱2,500,000 per yearAbout Our Client :A global AI scale-up specialized in AI Voice AutomationRole Summary:Lead the Philippines Customer Success team to ensure key clients achieve exceptional outcomes.Drive project execution, data-driven insights, and team performance while building strong client relationships.Key Responsibilities:Project Leadership: Own end-to-end key account...
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Customer Success Area Lead
2 weeks ago
Manila, Philippines Salesforce, Inc. Full time*To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.*Job CategoryCustomer SuccessJob Details****About Salesforce****Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation...
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Customer Success Area Lead
2 weeks ago
, Metro Manila, Philippines Salesforce Full timeJoin to apply for the Customer Success Area Lead role at Salesforce . Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are...
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Appointment Setter
2 weeks ago
Manila, National Capital Region, Philippines Success Tutoring Full time A$40,000 - A$60,000 per yearABOUT SUCCESS TUTORING Born in Sydney, Australia, Success Tutoring is one of the world's fastest-growing education franchise networks, offering personalised tutoring programs in English and Math for students aged 5–17. We provide flexible learning solutions that empower students to reach their full potential — all with no lock-in contracts. With over...
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Customer Success
2 weeks ago
Manila, National Capital Region, Philippines Pro Coffee Gear Full time $70,000 - $120,000 per yearJob Title:Customer SuccessLocation:Remote (Global)Company:Pro Coffee GearPro Coffee Gear is a rapidly growing e-commerce company at the forefront of the coffee equipment industry. We are seeking an experienced and proactiveCustomer Successto lead and evolve our global customer experience function. This strategic role is essential to driving satisfaction,...
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Customer Success, Senior Team Lead
1 day ago
Manila, National Capital Region, Philippines Snappr Full time ₱2,000,000 - ₱2,500,000 per yearAt Snappr, we make it effortless for businesses to access high-quality visual content at scale. As the world's leading marketplace for photography, video, and editing, we connect top creators with brands that need to tell their stories through powerful visuals. By combining cutting-edge technology with a discerning eye for creativity, we help businesses grow...
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Customer Success, Senior Team Lead
3 weeks ago
Manila, Philippines Snappr Full timeOverview At Snappr, we make it effortless for businesses to access high-quality visual content at scale. As the world’s leading marketplace for photography, video, and editing, we connect top creators with brands that need to tell their stories through powerful visuals. By combining cutting-edge technology with a discerning eye for creativity, we help...
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Customer Success Analyst
3 weeks ago
Manila, Philippines SiteMinder Full timeSiteMinder Manila, National Capital Region, Philippines Overview Join to apply for the Customer Success Development Analyst role at SiteMinder . At SiteMinder we believe the individual contributions of our employees are what drive our success. We hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds,...
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Customer Success Manager
4 days ago
Manila, Philippines Heidi Full timeScaled Customer Success Manager Heidi Manila, National Capital Region, Philippines Heidi is building an AI Care Partner that supports clinicians every step of the way, from documentation to delivery of care. We exist to double healthcare’s capacity while keeping care deeply human. In 18 months, Heidi has returned more than 18 million hours to clinicians...
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Manager, Customer Success
2 weeks ago
Manila, National Capital Region, Philippines ShiftCare Full timeThe RoleShiftCare is seeking an experienced and proactive Manager of Customer Success – Remote Operations to lead and support our growing team of Customer Success Managers and Associates based in the Philippines. This role is integral to ensuring consistent day-to-day delivery of service, coaching, and execution across our high-volume customer accounts....