Sales Support Officer | Work From Home

3 weeks ago

Lipa, Philippines Satellite Office Full time

SALES SUPPORT OFFICER

Work for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and just be aweSOme Apply now and discover the Satellite Office Candidate Experience – recognized as one of BEST among BPO companies worldwide.

WHAT IS A/AN SALES SUPPORT OFFICER?

We are seeking a Sales Operations Specialist to support our sales team by managing the end-to-end Configure, Price, Quote (CPQ) process and ensuring data accuracy across our sales systems. You will play a key role in helping the team deliver accurate quotes, purchase orders, and invoices, while keeping our CRM up to date and ensuring a smooth sales cycle.

This role is ideal for someone who is detail-oriented, process-driven, and eager to contribute to the efficiency and success of the sales team. Training will be provided on all tools and processes.

WHAT WILL BE YOUR MAIN RESPONSIBILITIES?

  • Manage the full CPQ process (quoting, purchase orders, and invoicing) to support the sales cycle.

  • Enter, update, and maintain accurate records in the CPQ tool and CRM system .

  • Ensure quotes and documentation are accurate, timely, and aligned with sales processes.

  • Identify and apply process workarounds when required, ensuring minimal disruption to sales activities.

  • Collaborate with the sales team to support deal progression and provide operational assistance.

  • Use Microsoft Excel for reporting, data validation, and supporting sales-related activities.

WHAT ARE WE LOOKING FOR?

  • Proficiency in Microsoft Excel (required).

  • Familiarity with:

    • CRM : HubSpot

    • CPQ : MobileForce

    • Accounting : QuickBooks
      (experience in these tools is welcome but not required; training will be provided)

  • Strong attention to detail and organizational skills.

  • Ability to follow structured sales processes while adapting to exceptions.

  • Effective communication skills and ability to work independently in a remote setting.

What We Offer

  • Full-time remote role aligned to AEST business hours.

  • Training and onboarding on all sales systems and tools.

  • Exposure to global SaaS sales operations and CPQ processes.

  • A collaborative and supportive team environment where your contributions directly impact sales success.

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