Customs Assistant

1 week ago

Parañaque, Philippines DSV - Global Transport and Logistics Full time

Job Req Number: 97091
Time Type: Full Time

Key Tasks & Deliverables:
  • Check the daily workbench and workload allocation to ensure all jobs are actioned based on priority and within allowed KPI.
  • Follow the SOP for vetting, compiling, and Customs Administration processes, including checking special instructions for specific customers.
  • Report irregularities as per SOP.
  • Send email communications to responsible parties for missing documents required for Customs clearance and perform proper escalation when necessary.
  • Attend to customer pre-lodge activities and queries related to customs.
  • Send jobs into pre-lodge/customs.
  • Participate actively in process improvement projects.
  • Meet or exceed individual performance expectations as defined in the SLA.
  • Work under the direction of Team Leaders.
  • Align with DSV GBS MNL culture and perform according to the defined values and behaviors.
  • Represent DSV professionally as an ambassador.
  • Deliver personal targets related to productivity, timeliness, and accuracy.
  • Achieve additional personal targets such as attendance and behavioral expectations.
  • Own personal development in line with DSV's performance review process.
  • Follow given directions and perform assigned duties effectively.
  • Support DSV in meeting quality, health, safety, and environmental objectives, adhering to IMS and QHSE policies.
  • Promote sustainability, health, and safety in daily activities to reduce environmental impact, support communities, and minimize workplace incidents.
  • Be a team player and willing to be assigned to different teams or operating hours as needed.
About DSV – Global Transport and Logistics

Working at DSV means playing in a different league. As a global leader in transport and logistics, we are on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalize, and build on our achievements.

With nearly 160,000 colleagues across over 90 countries, we aim to offer solid services, meet customer needs, and help them achieve their goals. We believe that bringing in new talent, fresh perspectives, and ambitious individuals like you is key to our success.

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. Our environment is dynamic, built on collaboration with world-class team players, accountability, and action. We value inclusivity, embrace diverse cultures, and respect individual dignity and rights. If you want to make an impact, earn customer trust, and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere.

Visit dsv.com and follow us on LinkedIn and Facebook .

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