Remote Client Conversion Specialist

3 days ago

Cebu City, Philippines TalentPop App Full time

2 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Stop Taking Orders. Start Driving Sales. Join the Frontline of E-Commerce Growth. Join TalentPop – Where Top Performers Thrive Are you ready to move beyond basic customer service? TalentPop is redefining customer engagement by turning every interaction into a potential revenue stream. We are seeking a Remote Client Conversion Specialist —an empathetic yet results-focused professional who can skillfully manage the customer journey, recover lost sales, and build lasting value for global e-commerce brands. This is your chance to secure a stable, high-growth remote career with predictable annual raises and an emphasis on work-life harmony. IMMEDIATE ACTION REQUIRED: APPLICATION FAST-TRACK When selecting the position during your application, please choose “Brand Concierge” from the list of available roles. In the application form, you’ll be asked for an application code – please enter BCS in that field. What Makes This Role Unique This role is the perfect blend of customer advocacy and sales expertise. You operate as a dedicated Brand Concierge, maximizing customer loyalty and spending through proactive, intelligent outreach. Your Responsibilities Sales Recovery: Strategically re-engage customers who abandoned their shopping carts, providing personalized solutions and incentives to complete their purchase. Customer Journey Management: Guide buyers seamlessly through the post-purchase and consideration phases using targeted email and chat interactions. Product Expertise: Become a trusted advisor, offering tailored recommendations that increase the value of every transaction. Efficient Problem-Solving: Handle customer inquiries and minor troubleshooting with speed and precision, maintaining a high standard of client trust. Why You Will Thrive at TalentPop Career Security and Raises: Benefit from competitive pay that comes with guaranteed annual performance-based increases. We grow, and you grow with us. Robust Benefits Package: Choose between comprehensive Health and Dental Insurance or a generous monthly Health Stipend. Plus, enjoy Holiday Bonuses. Unrivaled Flexibility: 100% fully remote work and generous Paid Time Off (PTO) give you the control you need to succeed professionally and personally. Clear Advancement: High performers are prioritized for unlimited opportunities for growth and promotion into leadership roles. Requirements For Success Minimum 1 Year E-commerce Customer Service/Support Experience (via chat/email is highly preferred). Strong Persuasion Skills and a verifiable track record of converting leads or recovering sales. Experience using tools like Shopify or customer relationship management (CRM) software. Reliable remote setup (i5+ computer, 15+ Mbps internet, professional workspace). Ready to Redefine E-commerce Success? If you're ready for a career where your efforts directly impact major brand revenue, we want to hear from you. Apply now Seniority level Entry level Employment type Full-time Job function Information Technology Industries IT Services and IT Consulting #J-18808-Ljbffr

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