Roving Area Supervisor

2 days ago

Iloilo City, Philippines BIGMAK BURGER, LEGANES BRANCH Full time

Overview

The Roving Area Supervisor (Super5) is responsible for overseeing and managing operations, staff, and performance across multiple locations within a designated area. This role requires frequent travel and adaptability to handle the needs of different sites, ensuring consistency, efficiency, and high standards of service or performance.

Responsibilities
  • Supervise Operations: Oversee day-to-day operations across various sites, ensuring adherence to company policies, procedures, and safety standards.
  • Team Management: Supervise and guide on-site staff, providing training, support, and resolving any performance issues.
  • Ensure Compliance: Monitor compliance with regulatory standards, company guidelines, and health and safety protocols.
  • Problem Solving: Address and resolve any operational or staffing challenges that arise within the designated area.
  • Quality Control: Ensure the quality of services/products meets company expectations and customer satisfaction.
  • Reporting and Documentation: Maintain accurate records of operations, incidents, performance metrics, and employee issues. Report to senior management regularly.
  • Collaboration: Work closely with other supervisors, managers, and teams across different locations to align goals and strategies.
  • Customer Interaction: Occasionally liaise with customers or clients to ensure service quality and address any concerns.
  • Budget Oversight: Manage budgets related to your area of responsibility, ensuring cost-effective operations.
Qualifications
  • With experience
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