Marketing Coordinator

1 week ago

Taguig, Philippines HelloConnect Full time

Overview

HelloConnect is a subsidiary of HelloFresh, founded to address challenges in customer care. Located in Manila, Philippines, HelloConnect is expanding its service to benefit other companies with experience in customer care, scale, cost savings, and service level improvements. HelloFresh is a global leader in delivering meal kits and grocery boxes, committed to high-quality, convenient, and sustainable solutions.

Main purpose of the job: The Marketing Coordinator is responsible for supporting a company's marketing initiatives. This position will help manage various marketing projects, coordinate with internal and external stakeholders, and assist in the execution of marketing strategies.

Responsibilities
  • Updates and gathers marketing data to create reports
  • Reconciles marketing budgets with expenses for marketing campaigns
  • Coordinates any discrepancies in the invoices
  • Maintains marketing content such as ad copy or social media posts
  • Coordinates marketing deadlines and different marketing campaigns for another department
  • Assist with uploading content on Social Media and scheduling
  • Monitors the performance of the Marketing Campaign
  • Create and update discount codes and templates on internal systems
  • Build voucher code URLs and landing pages
  • Upload sales and customer information into the backend
  • Process customer complaints and rejects in sales dashboards
  • Creates weekly and monthly reports based on a template, gathering information from different sources: excel files, Tableau dashboard, Gsheets
  • Download information and copy it into Gsheets, manipulate data, and send updates
  • Ensure data accuracy and correct flow of information to the relevant stakeholders involved in the daily activities
  • Reports any data issues to the team
  • Perform ad-hoc, once-off admin processes such as updating Excel tables as needed
Qualifications

Not explicitly specified in the description.

Details
  • Seniority level: Not Applicable
  • Employment type: Full-time
  • Job function: Marketing and Sales
  • Industries: Outsourcing/Offshoring
Why work for us?

At HelloConnect, you’ll join an organization that values innovation and leverages cutting-edge technology to transform customer experiences. With a collaborative culture, continuous learning opportunities, and a customer-centric focus, you’ll contribute to impactful projects that drive business success. Upholding ethical standards and promoting diversity and inclusion, HelloConnect fosters a positive work environment. Your well-being is prioritized through comprehensive benefits and perks. Join us to shape the future of digital experiences and make a difference in the lives of our clients and their customers.

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