Contact Center Recruiter

Overview Join to apply for the Contact Center Recruiter role at MCI . Full-Time MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are hiring a proactive and people-oriented Contact Center Recruiter to support our talent acquisition efforts in a high-volume BPO environment. You will be responsible for sourcing, screening, and hiring top talent to meet the staffing needs of our growing contact center operations. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities Manage end-to-end recruitment for contact center roles, including agents, team leads, and support staff. Source candidates through job boards, social media, referrals, and recruitment events. Conduct interviews, assessments, and background checks. Coordinate with hiring managers to understand staffing needs and timelines. Maintain accurate recruitment records and reports. Ensure a positive candidate experience throughout the hiring process. Support employer branding and recruitment marketing initiatives. Qualifications Associates Degree, Certification or Equivalent Combination of Training and Experience 1+ years of experience in recruitment, preferably in a BPO or high-volume environment. Strong sourcing, interviewing, and candidate evaluation skills. Familiarity with applicant tracking systems (ATS) and recruitment tools. Excellent communication and organizational skills. Ability to manage multiple roles and deadlines simultaneously. Locations and Employment Details All MCI Locations: Must be authorized to work in the country where the job is based. Subject to the program and location of the position: Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. (Does not apply in Canada) Compensation and Benefits Starting compensation is based on experience, with a variety of benefits and incentives to support and reward our team. Benefits include HMO coverage, dental coverage, in-house dental assistance, free meals during training, career growth and learning opportunities, allowances for rice, clothing, laundry and meals, performance and loyalty bonuses, and more. Disclaimers and Equal Opportunity The purpose of the above job description is to provide potential candidates with a general overview of the role. It is not an all-inclusive list of duties, responsibilities, skills, and qualifications. The employer reserves the right to revise this job description at any time. This job description is not a contract for employment, and either party may terminate employment at any time, for any reason. Consistent with the Americans with Disabilities Act (ADA), MCI provides reasonable accommodations upon request by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. MCI embraces differences and believes diversity is a benefit to our employees, customers, and community. MCI does not discriminate on age, ancestry, color, gender identity or expression, genetic information, marital status, medical condition, national origin, disability, political affiliation, protected veteran status, race, religion, sex, or any other characteristic protected by applicable laws. MCI will consider qualified applicants with criminal histories in a manner consistent with local and federal requirements. In 2019, Marlowe Companies Inc. (MCI) was recognized for growth by Inc. Magazine. MCI has multiple global facilities and brands focused on delivering industry-leading CX and DX solutions through BPO, IT Services, and related offerings. This job operates in a professional office environment. The employee may be required to sit or stand for long periods while using a computer and telephone headset, and may need to move or lift items up to 40 pounds in occasional circumstances. Reasonable accommodations are available upon request as required by law. Seniority level Entry level Employment type Full-time Job function Human Resources Industries Outsourcing and Offshoring Consulting Referrals increase your chances of interviewing at MCI. Get notified about new Recruiter jobs in San Fernando, Ilocos Region, Philippines. #J-18808-Ljbffr