
Retail Training Manager
1 day ago
Job Description
- Deliver in-store coaching sessions on product knowledge, customer service (GREET), and selling techniques.
- Conduct staff learning huddles, quizzes, and observation-based coaching.
- Track improvement in sales KPIs: ATV, ATU, conversion, and mystery shopper scores.
- Submit monthly dashboards and success stories per store rotation.
- Partner with Store Heads and Area Managers to address store team capability gaps.
- Rotate across assigned stores monthly.
- Contribute to talent development by identifying high-potential store team members.
- Participate in regular syncs with the Training Team to share learnings.
- Minimum of 5 years of experience in retail operations, preferably in a store-based leadership role (ex., Store Head, Sales Coach)
- Proven track record in customer service, sales performance, and team coaching
- Hands-on experience with retail systems such as POS, inventory tracking, and sales analytics
- Strong working knowledge of hardware, tools, building materials, and home improvement projects is a plus
- Prior experience delivering on-the-floor coaching or training is highly preferred
- Training and Coaching Communication Skills
- Participate in regular syncs with the Training Team to share learnings.
- HMO
- Employee Discount, Retirement Plan
- Bereavement Leave, Maternity & Paternity Leave, Sick Leave, Solo Parent Leave, Vacation Leave
If the position requires you to work overseas, please be vigilant and beware of fraud.
If you encounter an employer who has the following actions during your job search, please report it immediately:
- withholds your ID,
- requires you to provide a guarantee or collects property,
-
Retail Assistant
1 day ago
, Davao del Sur, Philippines Joy Retail Shop Full timeOverview We are seeking a dedicated and customer-focused Retail Assistant to join our team. You will be responsible for assisting customers, managing stock, maintaining the store’s appearance, and ensuring a high standard of customer service. Responsibilities Assist customers, manage stock, maintain the store’s appearance, and ensure a high standard of...
-
Process Automation Specialist, Ikano Retail
2 weeks ago
Philippines Ikano-Retail Full time $80,000 - $120,000 per yearCompany DescriptionThe IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia , Thailand, Philippines and Mexico – and have an ambitious expansion plan to...
-
Director of Training
1 day ago
, Metro Manila, Philippines TP Full timeJoin to apply for the Director of Training & Quality - Retail role at TP Director of Training & Quality | The Opportunity The Director of Training and Quality for the Retail vertical in Teleperformance is a strategic leadership role responsible for overseeing the development and implementation of training programs and quality assurance processes. This...
-
Retail Assistant
1 day ago
, Davao del Sur, Philippines LEMS WHOLE SALE AND RETAIL Full timeResponsibilities Customer Service: Greet and assist customers with their inquiries, providing product recommendations and ensuring a positive shopping experience. Inventory Management: Monitor stock levels, organize product displays, and assist with receiving and restocking inventory to ensure product availability. Store Maintenance: Ensure the store is...
-
Retail Assistant
1 day ago
, Davao del Sur, Philippines TECSON STORE Full timeOverview A retail assistant is responsible for helping customers, managing inventory, and ensuring the smooth operation of a retail store. Their primary duties include: Responsibilities Customer Service: Greeting customers, providing assistance with product selection, answering questions, and offering advice on merchandise. Education: A high school diploma...
-
Operations Manager
1 day ago
, Camarines Sur, Philippines Elitecore Manpower Services Inc. Full timeOperations Manager (FMCG) Inbound Logistics & Inventory Management Oversee the receipt, inspection, and documentation of incoming shipments. Ensure accurate inventory tracking and stock levels across warehouses. Coordinate with suppliers and customs for timely delivery and clearance of goods. Warehouse & Storage Operations Manage warehouse layout,...
-
Retail Assistant
1 day ago
, Davao del Sur, Philippines Multimax Industries Corporation Full timeResponsibilities Assist customers with product inquiries and purchases Maintain store displays and inventory levels Process transactions accurately and efficiently Provide excellent customer service and support Help with store merchandising and promotional activities Collaborate with team members to achieve sales goals Ensure a clean and organized...
-
Training Manager
2 weeks ago
Philippines WNS Global Services, Inc. Full time $40,000 - $60,000 per yearCompany DescriptionWNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance,...
-
Store Manager
1 day ago
, Bulacan, Philippines HR Manager Account ( The Generics Pharmacy ) Full timeResponsibilities Oversee daily store operations and staff management Ensure exceptional customer service and satisfaction Monitor inventory levels and manage stock replenishment Develop and implement sales strategies to meet targets Conduct performance reviews and staff training Maintain store visual standards and organization Handle budgeting and financial...
-
Retail Assistant
1 day ago
, Davao del Sur, Philippines ALYSSA STORE Full timeOverview We are seeking a friendly and enthusiastic Retail Assistant to join our team. The ideal candidate will be responsible for providing excellent customer service, assisting with stock management, and maintaining a clean and organized store environment. If you have a passion for retail and enjoy helping customers, we’d love to hear from you!...