Senior Community Manager, IgniteTech

3 weeks ago

Angeles, Philippines Trilogy Full time

Overview Senior Community Manager, IgniteTech (Remote) - $200,000/year USD. Join to apply for the Senior Community Manager, IgniteTech (Remote) - $200,000/year USD role at Trilogy. This range is provided by Trilogy. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. What You Will Be Doing Deliver executive-grade Community Strategy Reviews that connect engagement metrics to business outcomes, establish measurable KPIs, and create defendable roadmaps that drive strategic decision-making. Build and deploy Platform Configuration Packages that transform community infrastructure—from workflows to gamification systems—with zero production issues and complete documentation. Conduct high-impact Client Training Sessions that consistently achieve 85%+ satisfaction ratings while measurably increasing client self-sufficiency and platform mastery. What You Won’t Be Doing Managing content calendars or social media posting schedules that create the illusion of engagement without solving customer problems. Spending your days in moderation queues playing digital janitor instead of architecting strategic community solutions. Following predetermined playbooks—you\'ll be the architect creating outcome-driven strategies, not implementing someone else\'s vision. Measuring success through vanity metrics rather than tangible business outcomes like reduced support costs and increased retention. Senior Community Manager Key Responsibilities Transform customer communities from cost centers into strategic assets that measurably reduce support volume, accelerate customer success, and directly impact revenue retention through expert platform optimization and community enablement. Basic Requirements Minimum 3 years of proven experience managing or advising digital customer communities with measurable business outcomes Advanced configuration expertise in at least one modern community platform (Discourse, Higher Logic, Salesforce Experience Cloud, etc.) Track record managing enterprise accounts valued at $1M+ with demonstrable client satisfaction Proficiency utilizing AI-enabled marketing tools and analytics platforms (HubSpot automation, Jasper, Buffer, etc.) Strategic understanding of AI\'s transformative impact on community management and customer engagement models About IgniteTech World-class talent. 100% global remote. Ready to be a part of the top talent that IgniteTech has curated from thousands of applicants throughout the world? Come join us. Through our portfolio of leading enterprise software solutions, we ignite business performance for thousands of customers globally. We’re big believers in the remote-work-from-anywhere lifestyle, which creates freedom for our team members and enables us to hire the best and brightest from around the world. A career with IgniteTech is challenging and fast-paced and we’re always looking for energetic and enthusiastic team members. We’re an Affirmative Action and Equal Opportunity employer and we value the strength that diversity brings to our workplace. Working with us This is a full-time (40 hours per week), long-term position. The position is immediately available and requires entering into an independent contractor agreement with Crossover as a Contractor of Record. The compensation level for this role is $100 USD/hour, which equates to $200,000 USD/year assuming 40 hours per week and 50 weeks per year. The payment period is weekly. Consult for more details on this topic. Crossover Job Code: LJ-5674-PH-Manila-SeniorCommunit1 #J-18808-Ljbffr

  • Chief AI Officer, IgniteTech

    4 weeks ago

    Angeles, Philippines Trilogy Full time

    Overview Chief AI Officer, IgniteTech (Remote) - $400,000/year USD role at Trilogy Elite AI Product Visionaries Only: Lead the GenAI Revolution Across 30+ Enterprise Products IgniteTech is transforming B2B enterprise software with a GenAI-first approach that demands exceptional leadership. We are seeking a proven AI product strategist to revolutionize our...

  • Senior Operations Manager

    3 weeks ago

    Angeles, Philippines TaskUs Full time

    .Senior Operations Manager page is loaded## Senior Operations Managerlocations: Angeles, Pampanga, Philippinestime type: Full timeposted on: Posted Todaytime left to apply: End Date: October 24, 2025 (8 days left to apply)job requisition id: R\_2510\_14282****About TaskUs:**** TaskUs is a provider of outsourced digital services and next-generation...

  • Senior Operations Manager

    1 week ago

    Angeles, Philippines TaskUs Full time

    About TaskUs TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media,...

  • Senior Operations Manager

    3 weeks ago

    Angeles, Philippines TaskUs Full time

    .Senior Operations Manager page is loaded## Senior Operations Managerlocations: Angeles, Pampanga, Philippinestime type: Full timeposted on: Posted Todaytime left to apply: End Date: October 24, 2025 (8 days left to apply)job requisition id: R\_2510\_14282****About TaskUs:**** TaskUs is a provider of outsourced digital services and next-generation customer...

  • Senior Product Manager

    2 weeks ago

    Angeles, Philippines MicroSourcing Full time

    Senior Product Manager (Technical Product) Join MicroSourcing as a Senior Product Manager (Technical Product). Apply now. Position: Senior Product Manager Work setup & shift: Work from Home | Nightshift Why join MicroSourcing? Competitive Rewards: Above‑market compensation, day‑one healthcare coverage (including dependents), paid time‑off, group life...

  • Senior Product Manager

    1 day ago

    Angeles, Philippines Arcanys Ltd Full time

    Arcanys is a privately owned 300+ people company, with about 280 software engineers, QAs, PMs, BAs and designers in the Philippines. While looking like just another technology outsourcing firm, Arcanys is at the forefront of the industry, both helping startups and mid‑sized companies to scale their development team, and making meaningful financial...

  • Senior Operations Manager

    2 days ago

    Angeles City, Central Luzon, Philippines TaskUs Full time ₱900,000 - ₱1,200,000 per year

    About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...

  • Senior Manager – InfoSec Risk and Compliance

    5 days ago

    Angeles, Philippines Sutherland Full time

    The Senior Manager – Risk and Compliance is responsible for leading and managing the organization’s security and compliance framework. This includes developing policies, assessing risks, ensuring regulatory compliance, and working with senior leadership to support strategic objectives while maintaining risk within acceptable levels. This role oversees...

  • Senior Account Manager

    6 days ago

    Angeles, Philippines The Back Room Offshoring Inc. Full time

    Want to be part of a community that focuses on work-life balance, provides competitive salary and fantastic opportunities?The Backroom Offshoring Inc. is a KPO company experiencing strong dynamic growth and we want you to be part of it!Located at One West Aeropark in Clark Pampanga, a world-class building with top facilities, a conducive work environment is...

  • Senior Accountant

    3 weeks ago

    Angeles, Philippines Outsourced HR Solution Full time

    2 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Our Australian partner is a privately-held investment fund that holds active stakes in high-growth commercial waste and recycling businesses across Australia. They back talented entrepreneurs to solve some of the sector’s most critical challenges,...