
Associate Vice President
2 weeks ago
JOB TITLE: ASSOCIATE VICE PRESIDENT - HEALTHCARE
Roles & Responsibilities
- Delivery towards customer in liaison with Process Head
- Meeting customer expectations and targets in terms of Contractual obligations.
- Productivity /efficiency metrics proposals, implementation and follow-up
- Administrative aspects including reporting, business reviews etc.
- Development & implementation of strategies to ensure customer satisfaction & retention
- Monitor project progress, identify and mitigate risks, and adjust strategies as needed
- Plan & strategize Transformation Initiatives to meet customer expectations.
- Managing Account EBITDA and P&L Margins.
Desirable Skills
- Knowledge of principles and processes for providing best in class customer support services
- Should have exceptional leadership and mentorship abilities.
- Knowledge of managing Healthcare Operations both Voice and Non-Voice channels
- 12+ years’ experience in Customer Service domain within minimum 5-6 years in Healthcare Domain with Knowledge in Complaints Handling and Compliance, Regulatory Issues.
- Superior communication (oral, written), presentation, and interpersonal skills
- Effective client management
- Excellent decision-making skills.
- Experienced in setting goals and driving objectives
- Demonstrated ability to develop and implement process enhancements including technology and performance.
-
Associate Vice President
2 weeks ago
Cebu City, Central Visayas, Philippines BEST CAREERS AND OPPORTUNITIES Full timeLOCATION: CEBU CITYJOB TITLE: ASSOCIATE VICE PRESIDENT - HEALTHCARERoles & Responsibilities- Delivery towards customer in liaison with Process Head- Meeting customer expectations and targets in terms of Contractual obligations.- Productivity /efficiency metrics proposals, implementation and follow-up- Administrative aspects including reporting, business...
-
Associate Vice President
2 weeks ago
Cebu, Philippines BEST CAREERS AND OPPORTUNITIES Full timeLOCATION: CEBU CITY JOB TITLE: ASSOCIATE VICE PRESIDENT - HEALTHCARE Roles & Responsibilities - Delivery towards customer in liaison with Process Head - Meeting customer expectations and targets in terms of Contractual obligations. - Productivity /efficiency metrics proposals, implementation and follow-up - Administrative aspects including reporting,...
-
Cebu City, Central Visayas, Philippines Virtual Staffing Solutions Full timeVirtual Staffing Solutions is looking for an experienced Senior Vice President of Operational Performance to oversee the smooth operation of our business. This role is responsible for ensuring performance, strategy, and alignment of revenue-generating departments, as well as developing and implementing strategic plans and objectives for the account, aligned...
-
Cebu City, Central Visayas, Philippines Cobden & Carter International Full timeWe are seeking a Senior Vice President of Culture and Engagement to lead the way in shaping Cobden & Carter International's culture and driving people strategies. This key leader will oversee all aspects of human resources, focusing on fostering a high-performance work environment that empowers our team to achieve excellence.Main Objectives:Key...
-
Business Leader
6 days ago
Cebu City, Central Visayas, Philippines Ninja Van PH Full timeVice President - Cebu CityJob Title: Associate Vice PresidentThe ideal candidate will lead our healthcare operations in Cebu City, focusing on delivering exceptional customer experiences. The successful candidate will be responsible for driving business growth and improving operational efficiency.Key Responsibilities:Collaborate with the Process Head to...
-
Vice President
2 weeks ago
Cebu City, Central Visayas, Philippines Ninja Van PH Full timeThe ideal candidate will lead our healthcare operations in Cebu City, focusing on delivering exceptional customer experiences by collaborating with the Process Head to achieve customer satisfaction and meet contractual obligations.Key Responsibilities:Ensure operational metrics are managed to meet customer satisfaction targets and staffing levels are...
-
Senior Vice President Operations
4 days ago
Cebu City, Central Visayas, Philippines Sophi Inc Full timeJob DescriptionSophi Inc is seeking a Senior Executive to lead its ongoing business operations and drive sustainable growth. As Chief Operating Officer, you will oversee daily operations across departments, ensuring efficiency and effectiveness in all aspects of the company.Key Responsibilities:Develop and implement business strategies, policies, and...
-
Cebu City, Central Visayas, Philippines KMC Careers Full timeKey ResponsibilitiesCompliance and Risk Management:Develop and maintain a comprehensive information security and data governance program that ensures compliance with HIPAA, SOC II, GDPR, and other relevant regulations and standards.Identify and assess information security and data governance risks, and develop strategies to mitigate or remediate those...
-
Compensation and Benefits Expert
4 days ago
Cebu City, Central Visayas, Philippines Nexus Recruitment Group Full timeWe are seeking a highly skilled Compensation and Benefits Expert to join our team at Nexus Recruitment Group. As the Assistance Vice President, Total Rewards PH, you will play a pivotal role in shaping and delivering a compelling total rewards strategy that drives employee engagement and retention.Job Description:Responsible for the administration of...
-
Reward Program Manager
4 days ago
Cebu City, Central Visayas, Philippines Nexus Recruitment Group Full timeWe are seeking a highly skilled Reward Program Manager to join our team at Nexus Recruitment Group. As the Assistance Vice President, Total Rewards PH, you will play a pivotal role in shaping and delivering a compelling total rewards strategy that drives employee engagement and retention.Responsibilities:Develop and manage total rewards programs, including...
-
Employee Experience Leader
4 days ago
Cebu City, Central Visayas, Philippines Nexus Recruitment Group Full timeWe are seeking a highly skilled Employee Experience Leader to join our team at Nexus Recruitment Group. As the Assistance Vice President, Total Rewards PH, you will play a pivotal role in shaping and delivering a compelling total rewards strategy that drives employee engagement and retention.Key Responsibilities:Partner with HR and business leaders to design...
-
Total Rewards Strategist
4 days ago
Cebu City, Central Visayas, Philippines Nexus Recruitment Group Full timeWe are seeking a highly skilled Total Rewards Strategist to join our team at Nexus Recruitment Group. As the Assistance Vice President, Total Rewards PH, you will play a pivotal role in shaping and delivering a compelling total rewards strategy that drives employee engagement and retention.Key Responsibilities:Develop and manage total rewards programs,...
-
Operations Director
6 days ago
Cebu City, Central Visayas, Philippines PUEBLO DE ORO DEVELOPMENT CORPORATION Full timeThe ideal candidate will collaborate with the President and COO to develop a strategic plan to achieve PDO's mission & objectives, promoting revenue, profitability, and growth. This involves day-to-day staff management of all business operations for PDO - Visayas.Key Responsibilities:Develop and implement strategies for generating resources and/or revenues...
-
Audit Manager
2 weeks ago
Cebu City, Central Visayas, Philippines Highpoint Property Ventures Full timeDiamond Interior Industries Corporation, a leading company that offers a variety of office furniture and partitions, hotel and restaurant furniture, modular kitchen cabinets, carpet and blinds, glass and aluminum cladding, cabinetry, raw materials and hardware, is currently looking for highly competent, aggressive and pro-active candidates for our expanding...
-
Director, Operations
2 weeks ago
Cebu City, Central Visayas, Philippines Continuum Global Solutions Full timeCebu, 07, PH, 6000Description:At Continuum Global Solutions, our vision is to be the leader in customer experience by connecting the right people with innovative solutions to deliver outstanding results. We will empower and support our employees to reach unimaginable heights while growing our business to make a global impact. Our can-do culture works...