Team Leader

Join TaskUs as a Team Leader (Employee Engagement) .

Job Description

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.

The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO) We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world.

What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs.

Job Overview

The Employee Engagement Leader will assist with initiation and management of employee programs, events, strategies, and other activities that align with and support the organization's core values with a focus on improving culture and employee engagement.

Responsibilities And Duties

• Assist with developing strategies and initiatives to promote and achieve a culture of excellence and employee engagement.
• Assist with the development and delivery of the organization's calendar of activities.
• Assist Employee Engagement Manager in collecting data to support continued employee engagement initiatives.
• Communicate and consult with employees about the engagement concepts to ensure the organization is showing appreciation and recognition for its employees.
• Interact and collaborate effectively and positively with individuals of all levels of the organization.
• Participate in professional growth activities.
• Assume other duties and special projects as assigned.
• Customer Service Week activities
• Employee Appreciation Day
• Community service, community awareness, sponsorships, and fundraising events and fund collection (if applicable)
• Site wide communications, promotional materials, upcoming events and activities
• Social Media
• Content updates
• Calendar creation/maintenance
• Content monitoring

Required Knowledge And Skills

• Proficiency with Google Office software systems, Canva and the ability to learn new software programs.
• Excellent oral communication, time management, and problem-solving skills.
• The ability to work and collaborate with employees at all levels and within different offices.
• Excellent interpersonal skills and the ability to develop and keep respectful relations.
• Ability to give and receive feedback appropriately.
• Ability to inspire and motivate others.
• Creativity and innovation.
• Ability to maintain a high degree of confidentiality.

Other Duties

• Social media management, leading events
• Auditing and reporting skills for all RnRs and rewards/prizes distribution, club management

How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community.