Tenant Relation Assistant

3 days ago


Makati, Philippines BEST REALTOR Full time

The Tenant Relations Assistant supports property management by handling owner and tenant communications, coordinating daily operations, and ensuring smooth service delivery. This role maintains records, assists with documentation, and liaises with internal teams and service providers.

Responsibilities
  • Communicate with property owners and respond to queries.
  • Draft and send emails, reports, and property-related documents.
  • Prepare contracts, agreements, and other documentation.
  • Update owner records in internal systems.
  • Coordinate with service providers and internal departments.
  • Maintain accurate customer and owner relations data.
  • Attend property inspections for quality checks.
  • Assist in daily property management operations.
  • Perform other tasks as assigned.
Qualifications
  • Bachelor’s degree in Business, Real Estate, or a related field.
  • Strong English communication skills (verbal and written).
  • Experience in property management is an advantage.
  • Proficient in Microsoft Office and formal email writing.
  • Organized, detail-oriented, and professional.
  • Able to remain calm under pressure and handle client concerns.
  • Punctual and dependable
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