Financial Controller

Financial Controller The Financial team leads the ship in all areas of fiscal responsibility and handles all shipboard accounting procedures related to payroll, cash payments, revenue reporting, expenditure reporting, and budgets. This team continually strives to exceed hospitality industry standards in the delivery of world class service, while ensuring complete guest and team satisfaction. Technical requirements vary by role within the team. Attention to detail, customer services skills and ability to work as a team are required for all roles. Minimum hiring, language and physical requirements to perform the job. Hiring Requirements Minimum of two years’ experience in an upscale hotel, resort or cruise ship. Three to five year’s progressive managerial experience in Purser operations. Superior customer service, team building and conflict resolution skills. Very strong management skills in a multicultural and dynamic environment. Very strong communication, problem solving, decision making, and interpersonal skills. Intermediate computer software skills required. Strong understanding of basic accounting principles such as numbering flow “Debits/Credits”, adjusting and correcting entries. Completion of high school or basic education equivalency required. Bachelor’s degree in hospitality management, business administration or related field from an accredited college or university or the international equivalent preferred. Ability to travel extensively throughout the fleet. Demonstrates aptitude for the financial aspects of the operation. Knowledge of principles and processes for providing customer and personal service including needs assessment, problem resolution and achievement of quality service standards. Ability to effectively communicate noncompliance issues with employees and management at all levels throughout the shipboard and shoreside organisations. Ability to conduct training sessions at all levels including one‑on‑one to large groups. Ability to apply customer service skills, according to Celebrity Cruises’ standards, when interacting with guests and coworkers. Knowledge of policies and practices involved in the human resources function. Ability to manage an international staff in a positive and productive manner by motivating, developing and managing employees as they work. Ability to utilise and administer the disciplinary action process through coaching and counselling to improve performance or terminate employment. Working knowledge of computers, with the ability to navigate within a variety of software packages such as Excel, Word, Power Point, Access, and Project. In addition, a thorough understanding of shipboard systems: Point of Sale, Property Management system, Time and Attendance system, Payroll system, Crew Debit card system, JDE One World Financial system, JDE Human Resources systems. Physical Requirements While performing the duties of this job, the employee is regularly required to stand, walk, use hands to touch, handle or feel; reach with hands and arms; talk or hear; and taste or smell. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required include close vision, distance vision, colour vision, peripheral vision, depth perception, and the ability to adjust focus. All shipboard employees must be physically able to participate in emergency life‑saving procedures and drills. Full use and range of arms and legs as well as full visual, verbal and hearing abilities are required to receive and give instructions in the event of an emergency, including the lowering of lifeboats. Ability to lift and/or move up to 50 pounds. #J-18808-Ljbffr