Customer Care Collections Associate

4 weeks ago

Manila, Philippines NTT DATA, Inc. Full time

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Customer Care Collections Associate to join our team in Manila, National Capital Region (PH-00), Philippines (PH). Responsibilities Providing front-line phone customer service to policyholders, beneficiaries, agents, and internal customers. Ensuring customer satisfaction and striving to meet service standards. A typical day will likely involve fielding between 75 to 100 calls. Communicating effectively and professionally with both internal and external customers to resolve questions and issues. Developing and maintaining a solid working knowledge of the insurance industry and of all products, services and processes performed by the team. Collaborating with management or other team members as appropriate to proactively address service issues and concerns. Required Skills At least 1 year of experience in a professional/office related environment (i.e. office support, administrative, clerical, customer service) that required you to work regularly scheduled shifts. At least 1 year of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools. 6+ months of experience in a role that required attention to detail, accuracy, and accountability for your work product. 6+ months of experience in a role that required you to communicate (oral/written) effectively in a professional/office setting. An education level of at least a high school diploma or GED. Preferred Skills Previous insurance industry experience that required knowledge of life insurance and annuity policies where you handled calls from members inquiring about payments, policy information, or claims. NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. #J-18808-Ljbffr

  • Customer Care Collections Associate

    3 weeks ago

    , Metro Manila, Philippines NTT DATA North America Full time

    Join to apply for the Customer Care Collections Associate role at NTT DATA North America In these roles you will be responsible for: Providing front-line phone customer service to policyholders, beneficiaries, agents, and internal customers. Ensuring customer satisfaction and strive to meet service standards. A typical day will likely involve fielding...

  • Customer Care Collections Sr. Associate

    2 days ago

    , Metro Manila, Philippines NTT DATA North America Full time

    Join to apply for the Customer Care Collections Sr. Associate role at NTT DATA North America . Takes escalated calls from providers/callers. Develops tactical and operational plans to achieve key milestones in the project. May coach and mentor less experienced team members. Assists in preparing SOP for new processes. Ensures accurate and timely processing of...

  • Customer Care Collections Associate

    3 weeks ago

    Manila, Philippines NTT DATA Full time

    Req ID: NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Customer Care Collections Associate to join our team in Manila, National Capital Region (PH-00), Philippines (PH)....

  • Customer Care Collections Associate

    2 weeks ago

    Manila, National Capital Region, Philippines NTT DATA Full time ₱150,000 - ₱250,000 per year

    Req ID: 337969NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Customer Care Collections Associate to join our team in Manila, National Capital Region (PH-00), Philippines (PH). ...

  • Customer Care Collections Associate

    2 weeks ago

    Manila, National Capital Region, Philippines NTT Communications Full time $20,000 - $30,000 per year

    Req ID: 337969NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Customer Care Collections Associate to join our team in Manila, National Capital Region (PH-00), Philippines (PH)."""In...

  • core hr data collection specialist

    3 days ago

    Manila, National Capital Region, Philippines CARE Full time ₱1,200,000 - ₱2,400,000 per year

    Work Location :Philippines - ManilaType of Post :Not ApplicableOther Possible Location :Kenya - NairobiFunding :APPROVEDExpected Travel :Not ApplicableType of Contract :Language Requirement :EnglishApplication Deadline :Employee Duration :Full-TimeStarting salaries are based on various factors, including candidate experience, education, knowledge, skills,...

  • core hr data collection specialist

    3 days ago

    Manila, National Capital Region, Philippines Care Full time ₱1,500,000 - ₱3,000,000 per year

    Work Location : Philippines - ManilaType of Post : Not ApplicableOther Possible Location : Kenya - NairobiFunding : APPROVEDExpected Travel : Not ApplicableType of Contract :Language Requirement : EnglishApplication Deadline :Employee Duration : Full-TimeStarting salaries are based on various factors, including candidate experience, education, knowledge,...

  • Customer Care Associate

    5 days ago

    Manila, National Capital Region, Philippines Financial Times Full time ₱30,000 - ₱60,000 per year

    About Us:The FT has an uncompromising mission: delivering independent, quality information, news and services to individuals and companies around the globe. It's the cornerstone of our reputation and the heart of our ambitions for the future. But for our people, the FT offers so much more than what we do. FT people come from all kinds of backgrounds and work...

  • Customer Care Associate

    5 days ago

    Manila, National Capital Region, Philippines myGwork - LGBTQ+ Business Community Full time ₱30,000 - ₱60,000 per year

    This job is with Financial Times, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.About UsThe FT has an uncompromising mission: delivering independent, quality information, news and services to individuals and companies around the globe. It's the...

  • Thai Customer Care Senior Associate

    1 week ago

    Manila, National Capital Region, Philippines Capgemini Full time

    Thai Customer Care Senior Associate Business Advisors shape the vision with the client, understand the needs of the users/stakeholders, carry out an elicitation of processes, data and capabilities and derive the target processes and the business requirements for the current and future solution. Job Description - Grade Specific Conducts appropriate...