Front Desk Officer

1 day ago

quezon city, metro manila, Philippines Urban Smiles Dental Clinic Full-time

Qualifications

  • At least a college graduate of any course
  • Preferably with 1 year of experience in customer service, front desk, or healthcare setting.
  • Strong communication and interpersonal skills
  • Proficient in MS Office (Word, Excel) and basic computer applications
  • Ability to multitask and manage patient inquiries efficiently
  • Professional appearance and demeanor
  • Patient, approachable, and service-oriented
  • Detail‑oriented with good organizational skills

Locations

  • One Ayala in Makati
  • BGC St. Lukes
  • Ayala Vertis North
  • Parqal Alabang
  • Sta. Lucia

Job Description

  • Greeting and assisting patients upon arrival.
  • Managing appointment scheduling and patient records.
  • Handling phone calls, inquiries, and correspondence.
  • Coordinating with doctors and staff for smooth clinic operations.
  • Processing payments and maintaining accurate billing records.
  • Upholding confidentiality and patient service standards