Front Desk Officer
1 day ago
quezon city, metro manila, Philippines
Urban Smiles Dental Clinic
Full-time
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Qualifications
- At least a college graduate of any course
- Preferably with 1 year of experience in customer service, front desk, or healthcare setting.
- Strong communication and interpersonal skills
- Proficient in MS Office (Word, Excel) and basic computer applications
- Ability to multitask and manage patient inquiries efficiently
- Professional appearance and demeanor
- Patient, approachable, and service-oriented
- Detail‑oriented with good organizational skills
Locations
- One Ayala in Makati
- BGC St. Lukes
- Ayala Vertis North
- Parqal Alabang
- Sta. Lucia
Job Description
- Greeting and assisting patients upon arrival.
- Managing appointment scheduling and patient records.
- Handling phone calls, inquiries, and correspondence.
- Coordinating with doctors and staff for smooth clinic operations.
- Processing payments and maintaining accurate billing records.
- Upholding confidentiality and patient service standards