Technical Assistant

2 days ago Be among the first 25 applicants

Are you a detail-oriented problem solver looking to grow your career in a global company with a strong presence across Asia? Do you enjoy working in a collaborative, hands-on environment where learning and development are part of the everyday experience?

Crawford & Company is looking for a Technical Assistant to join our team in the Philippines (Makati). This is a great opportunity to gain deep exposure to the claims management process, work with experienced professionals, and build a clear path toward becoming a General Loss Adjuster.

What to look forward to?

As a Technical Assistant, you’ll be supporting the end-to-end processing of claims, from accurate file recording to stakeholder engagement and reporting. You’ll play a key role in ensuring we deliver timely, high quality service to our clients, aligned with our standards and service level commitments.

This role is part of a development track, with hands on training and support to help you build the skills and knowledge needed to progress in your career.

Your Responsibilities

• Conduct on-site assessments and gather claim-related information
• Assist in determining policy coverage for claims
• Prepare detailed reports and settlement recommendations
• Work with contractors, consultants, and vendors during reinstatement
• Deliver excellent service to both internal teams and external partners
• Maintain SLAs and performance metrics
• Stay up to date with industry regulations and best practices
• Embody Crawford’s values, ethics, and service standards

What are we looking for?

• Interest in claims or loss adjusting, with a desire to learn and grow
• Understanding of the loss adjusting process and insurance environment
• Strong organizational and time management skills
• Clear, respectful communicator, both written and verbal
• Analytical thinking and sound decision-making skills
• Commercial awareness and professionalism when dealing with clients
• Ability to build and maintain strong relationships with stakeholders
• Eagerness to develop technical and professional knowledge

Why Crawford?

We are people taking care of people. It’s that simple. At Crawford, we treat our clients’ policyholders like our own, helping to restore lives, businesses, and communities at all points of the claims management process. Combining a legacy of over 80 years of unmatched experience with global capabilities and industry-leading technology, Crawford is at the forefront of change, while also staying firmly rooted in our commitment to putting people first.

We are guided by our collective values system: to RESTORE is part of everything we do.

• R espect our culture of integrity and ethical behaviour, while embracing the unique talents of the individual and encouraging an ownership mentality among everyone.
• Are E mpowered to advance the company mission and take ownership of our individual career progression.
• Promote S ustainability through a corporate culture in which employees are good stewards of their communities.
• Emphasize T raining and an environment where employees continually seek and share knowledge and are engaged and satisfied with their work.
• Are O ne Crawford , embracing a global mindset that’s inclusive, agile, mission-focused, and customer-focused.
• Give R ecognition , participating in an environment where people are rewarded for jobs well done.
• Embody an E ntrepreneurial Spirit , sharing a passion to succeed, innovate, and outpace our competitors.

We believe in leading by example – at work and in our communities. We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve. Though our reach is vast, we proudly operate as One Crawford: united in mission, vision, and values. Learn more at

In addition to a competitive salary, Crawford offers you:

• Career advancement potential locally, regionally, and internationally in more than 700 locations in 70 countries
• On-going training opportunities through every stage of your career

Crawford & Company is an Equal Opportunity Employer and embraces Diversity and Inclusion.

Apply today We’re looking forward to your application.

Seniority level

• Seniority level Entry level

Employment type

• Employment type Full-time

Job function

• Job function Administrative
• Industries Insurance and Claims Adjusting, Actuarial Services

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