E-Commerce Csr

169 E Commerce Csr jobs in the Philippines Customer Relations Manager

NISSAN COMMONWEALTH INC.

Posted today

Job Description

• Ensures the business provides a best-in-class retail experience.
• Review customer complaint cases, diagnose issues, and develop solutions to bring cases to a satisfactory conclusion.
• Develop relationship strategies and programs that produce business value and favorable customer experiences.
• Guide and lead team members to deliver products/services that meet or exceed customer requirements.
• Manage and train resources to ensure quality and consistency of service to customers.
• Keep customers updated on the latest products to increase sales.
• Monitor and own all customer satisfaction processes in sales and service, and ensure high performance for dealership on all customer satisfaction scores.

Qualifications

• Excellent communication skills.
• Preferably 5-8 years experience specializing in Customer Service in the Automotive Industry.

Job Types : Full-time, Permanent

Schedule :

• 8 hour shift

Customer Relations Associate (Honda Cars Quezon)

Posted today

Job Description

• Job Requirements: BS Marketing or related course graduate.
• Fresh graduates are encouraged to apply.
• Knowledgeable in digital marketing and in video/photo editing software such as Canva.
• Excellent communication and customer service skills.

Job Types : Full-time, Permanent, Fresh graduate

Benefits :

• Health insurance
• Life insurance
• Promotion to permanent employee

Supplemental Pay :

• 13th month salary
• Bonus pay

Education :

• Bachelor's (required)

Associate, Customer Relations - Philippines Based Role

1631 Taguig, National Capital Region Black Pearl Consult

Posted 551 days ago

Job Description

• Permanent

About the Role

• A leading developer in the Philippines seeks a passionate Associate, Customer Relations to be the primary contact for homeowners (vecinos) and build strong relationships, ensuring satisfaction and resolving concerns.

Responsibilities

• Account Management: be the main contact for vecinos; address inquiries, requests, and complaints; manage accounts from CTS to title delivery; maintain relationships with stakeholders; provide quarterly project updates; act as liaison between vecinos and internal teams; ensure communications comply with standards; maintain records; submit reports to Team Lead.
• Collection Support: collaborate with collection group to meet targets; communicate loan status; identify and reach out to delinquent accounts.

Qualifications

• Bachelor’s degree in Business Administration, Customer Service, or related field (preferred).
• Minimum 1 year in customer service or account management.
• Excellent communication, interpersonal, and relationship-building skills.
• Strong problem-solving and conflict resolution skills.
• Highly organized and detail-oriented; proficient in Microsoft Office.

Social Media Manager

Bacoor, Cavite 7TI Web Development Services

Posted 11 days ago

Job Description

• Lead development and execution of social media strategy.
• Manage content across platforms; schedule and publish; monitor performance; optimize pages to increase visibility.
• Coordinate with other departments to manage reputation and key initiatives.
• Lead team syncs, strategy sessions, and use project management tools.

Requirements

• 3+ years leadership in social media management, preferably in an agency or fast-paced environment.
• Expertise in Instagram, Facebook, LinkedIn, TikTok, YouTube; strong creative and strategic thinking.
• Experience managing a team and multiple projects; excellent communication and organizational skills.
• Knowledge of social media advertising, analytics, and performance optimization.
• Dual-monitor setup required; high-speed internet (minimum 25 Mbps).

Benefits :

• 40 hours a week; permanent WFH; paid time off; competitive salary; etc.

Social Media Officer

ABS-CBN Corporation

Posted today

Job Description

• Responsibilities: monitor social media for user-generated content and trend spotting; manage crowdmapping and crowdsourcing strategies; produce content for BMPM; engage community.

Requirements

• Mass Communication/Journalism or related degree.
• 2-3 years of relevant experience; strong editorial, verbal and written communication skills.

Social Media Specialist

TGC INC.

Posted today

Job Description

• Build and execute social media strategy; generate and publish content; optimize company pages; moderate user-generated content; create editorial calendars; analyze data; collaborate with other departments.
• Job Type : Part-time
• Schedule: Shift system; Quezon City location

Social Media Manager

Posted 3 days ago

Job Description

This is a remote position. Lead social media strategy, growth, and execution; manage team and drive growth; align with company goals.

About My Amazon Guy : My Amazon Guy is a digital marketing agency with 500+ employees.

Responsibilities :

• Lead development and execution of social media strategies; coach team; oversee content creation and publishing; manage ad campaigns; monitor channels; ensure timely delivery of assets; stay ahead of trends; collaboration with managers; lead team meetings.

Requirements :

• 3+ years leadership in social media management; expertise across major platforms; strong creative and strategic thinking; mentoring capability; ability to manage multiple projects; excellent communication; knowledge of advertising and analytics.
• Must have dual-monitor setup and at least 25 Mbps internet.

Benefits :

• 40 hours/week; permanent WFH; PTO and holidays; development opportunities.

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