Rtr Accounting Excellence Specialist

3 weeks ago


Metro Manila Philippines Buscojobs Full time

Rtr Accounting Excellence Specialist

Location: Makati City, National Capital Region

Salary: ₱ Y Cobden and Carter

Posted: today

Job Description

Key Responsibilities

  • Lead and execute continuous improvement initiatives across HR operations and shared services, ensuring alignment with business goals.
  • Identify and resolve process bottlenecks, leveraging data and feedback to implement process enhancements.
  • Monitor and manage key performance metrics including SLA adherence, turnaround times, and resolution quality.
  • Act as a process SME and provide recommendations on HR operational efficiency.
  • Collaborate with cross-functional teams (HR, IT, Finance, etc.) to deploy and improve workflows using tools like ServiceNow and Workday.

Requirements

  • 5+ years of experience in HR Operations, Shared Services, or Continuous Improvement roles.
  • Strong understanding of HR processes and service delivery models.
  • Experience with HR platforms such as ServiceNow and Workday is highly preferred.
  • Proven ability to manage multiple HR-related projects from inception to implementation.
  • Strong grasp of process design, improvement methodologies (Lean, Six Sigma, etc.), and metrics tracking.

Job Type: Full-time

  • Paid training

Application Questions:

  • Please indicate your monthly expected salary here.
  • How long is your exposure to continuous improvement within the HR space?
  • What continuous improvement tools are you familiar with?
  • How long is your exposure to Workday and ServiceNow?
  • Do you have Six Sigma certifications?

Work Location: Hybrid remote in Makati

Posted: today

About Us

HelloConnect is a subsidiary of HelloFresh, focused on customer care solutions for high-growth companies. Located in Manila, Philippines.

Please note: This posting includes multiple roles and locations with varied requirements.

Service Transition and Continuous Improvement Specialist

Location: Mandaluyong, National Capital Region

Salary: ₱ - ₱

Posted: today

Job Description
  • Support the Service Transition Manager in planning, coordination, and execution of GSS service transition demands across towers.
  • Establish comprehensive service documentation for new services (SAC, SLAs, OLAs, governance).
  • Assist with design assessments and readiness plans; ensure non-functional requirements are captured and delivered.
  • Proactively assess risks, facilitate stakeholder engagement, and contribute to knowledge management.
  • Maintain transition Kanban boards and apply Scrum methodologies.
  • Assist in resource planning and reporting on transition progress.
  • Drive continual service improvement initiatives and ensure compliance with quality standards.

Qualifications

  • Bachelor's degree in IT/related field; 5+ years ITSM/CI or software development experience recommended.
  • Strong Excel skills; familiarity with MS Power Automate.
  • Knowledge of ITIL, Service Design, and Agile methodologies.
  • English fluency required.

Why work for us? – Inclusive environment with opportunities for professional growth.

Cardinal Health – Continuous Process Improvement – Idea Incubation App Developer

Location: Taguig, National Capital Region

Salary: ₱ - ₱

Posted: today

Job Description
  • Apply Lean Six Sigma, project management, and CI methodologies to process improvement and automation initiatives.
  • Design, develop, test, and deploy automation and process enhancements.
  • Support modernisation efforts and generate measurable business value through automation and analytics.
  • Collaborate with Operations, Digital Partners, and IA teams; communicate progress to stakeholders.
  • Prototype new concepts using emerging technologies and agile practices.
  • Mentor CI ambassadors and share knowledge; work independently on moderately complex projects.

Qualifications

  • Bachelor's in CS/IS/Engineering or related field; 3–5 years in CI within BPO/Shared Services.
  • Power Platform (Power Apps, Power Automate, Power BI) experience; API integration; C#/ASP.NET knowledge; RESTful API experience.
  • Lean Six Sigma and problem-solving skills; certifications a plus (Yellow Belt, PL-100/PL-400).

Equal opportunity employer statement included.

Operational Excellence Supervisor

Location: Pasig City, National Capital Region

Salary: ₱40000 - ₱60000

Posted: today

Job Description
  • Support process improvements, ensure compliance, and train delivery staff.
  • Monitor performance through audits and identify improvement areas.
  • Develop training materials and policies; rollout new processes.
  • Coordinate with branch managers to review process enhancements.
  • Conduct process audits and ensure adherence to SOPs.

Requirements

  • Bachelor's degree in Industrial Engineering/Business Admin or related field.
  • 1+ year in logistics operations or process improvement; knowledge of Lean/Six Sigma beneficial.
  • Strong analytical, Excel, and communication skills; willingness to travel.

Operational Excellence Analyst

Location: Pasig City, National Capital Region

Salary: ₱ - ₱

Posted: today

Job Description

Role focuses on identifying, analyzing, and improving operational processes; collaborating with cross-functional teams; monitoring metrics; driving CI initiatives.

  • Analyze workflows; observe operations; implement Lean/Six Sigma improvements.
  • Support or lead CI projects; update SOPs and training materials.
  • Ensure policy compliance and conduct process audits.
Operational Excellence Associate

Location: Makati

Salary: Not specified

Posted: today

Overview

The Operational Excellence Associate supports governance, process improvements, and compliance across the organization; develops policies and trains staff; reports to leadership.

  • Governance framework development and policy clean-ups; ensure compliance.
  • Identify and implement process improvements; track outcomes.
  • Coordinate ad hoc tasks, provide reporting and training materials.
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