Business Consultant

Overview

Business Consultant - Productivity and Application at Globe Telecom

The Business Consultant collaborates with Sales Channels to achieve non-core targets by driving sales, scoping clients' ICT needs, and presenting aligned solutions. They provide market insights, oversee project development, and coordinate end-to-end implementation, contributing to process improvement and people management within a unified "One Globe" approach. The role emphasizes a strategic blend of sales support, technical expertise, and holistic project management.

Duties And Responsibilities

• Co-Accountable with the Sales Channels for the shared Non-core (Managed Services & Solutions) target.
• Drives sales counterparts to meet sales objectives by providing support, recommendations on appropriate products, services and offers that best address the client requirements, and resolution of issues through joint visits during sales calls.
• Scope clients’ ICT requirements from a technical and business perspective.
• Reviews customer profiles and data to design standard products and assess one-off projects.
• Work with Product team and Pre-sales for Core to ensure that recommended Business Solutions meet the requirements and suggest workarounds as necessary.
• Provide technical presentations of the Solutions recommendation/design, articulating how it addresses the needs based on scoping.
• Provide recommendations, design, costing and proposals to Sales Channels for client presentations.
• Provide regional industry insights to the Product and Marketing team for opportunities for new products and feedback on the industry-relevant product portfolio.
• Participate in the development stage for projects, including sign-off for UAT of critical projects and the development and monitoring of POC’s to drive growth of Globe in top-tiered businesses within the focused industries.
• Establish national partnership (membership) with Industry Associations.
• Pre-sales support for business solutions (not including technical pre-sales which remains in NTG).
• Coordinate with Service Delivery Manager for back-end requirements and end-to-end implementation. Share insights and recommendations on process improvements based on field learnings and competitive landscape.
• Partner with other Business Units for the One Globe approach.
• People Management and Development.
• Act as a subject matter expert resource, including training and presentations during industry-relevant events.

Requirements

• 3–5 years of hands-on experience in Business Applications Solutions.
• At least 3 years of experience in a business development, presales, or solution architecture role, focused on designing and implementing solutions such as:
  • Google Workspace migration and deployment
  • Microsoft 365 migration and deployment
  • Other Business Application use-cases involving SaaS and SMS platforms
• Proficient in at least one major platform: Google Workspace, Microsoft 365, SMS Solutions, or other SaaS-based business applications, including knowledge in API integration, migration, change management, and adoption programs.
• Strong understanding of Software-as-a-Service (SaaS) models and business application frameworks.
• Working knowledge of SaaS best practices, including implementation, optimization, and lifecycle management.
• Preferably with certification on Google Workspace and Microsoft 365.
• Knowledge in Connectivity Network 101.
• Ability to translate complex business requirements and challenges into scalable and effective technical business application solutions.
• Excellent verbal and written communication to articulate complex technical concepts clearly to both technical teams and non-technical stakeholders.
• Strong presentation, active listening, and negotiation capabilities, enabling effective collaboration, influence, and decision-making across cross-functional teams.
• Deliver 40% of total Non-core target for the assigned region.
• The role is validated for CIP.
• Growth of Industry through acquisition, cross-sell and upsell opportunities for top-tiered accounts per Industry and per region.
• Bachelor's Degree in any related field.

Equal Opportunity Employer

Globe’s hiring process promotes equal opportunity to applicants. Any form of discrimination is not tolerated throughout the employee lifecycle, including posting vacancies, selecting, and interviewing applicants.

Globe’s Diversity, Equity and Inclusion Policy Commitment can be accessed here.

Make Your Passion Part of Your Profession. Attracting the best and brightest talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Consulting, Information Technology, and Sales

Industries

Telecommunications

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