
Retail Assistant
3 weeks ago
Customer Service
- Greet customers warmly and assist them in selecting the appropriate type of rice based on their needs and preferences.
- Provide product information, including pricing, quality, and storage advice.
- Address customer inquiries and resolve complaints in a friendly and professional manner.
- Weigh and package rice accurately based on customer orders.
- Process sales transactions using a cash register or manual system, ensuring accurate handling of payments and change.
- Inform customers of ongoing promotions or discounts.
- Monitor stock levels to ensure sufficient availability of rice varieties.
- Receive and inspect deliveries for quality and quantity, and report any discrepancies.
- Arrange and label rice bags or containers neatly for easy access and presentation.
- Keep the retail area clean, organized, and safe for customers.
- Ensure proper storage of rice to prevent spoilage, contamination, or pest issues.
- Regularly check equipment such as weighing scales for accuracy and functionality.
- Build good relationships with regular customers to encourage loyalty and repeat business.
- Assist in promoting the business through word-of-mouth and excellent service.
- Customer Service Skills: Ability to interact politely and professionally with customers.
- Numeracy Skills: Strong basic math skills for weighing rice, calculating prices, and handling cash transactions.
- Physical Stamina: Capable of lifting and handling heavy rice bags as needed.
- Organizational Skills: Ability to manage inventory, restock efficiently, and maintain a tidy retail space.
- Reliability: Punctual and dependable in performing daily tasks.
- Adaptability: Willing to take on various duties and adjust to changing customer needs.
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