Retail Assistant

3 weeks ago


Rizal, Philippines KSJ GRAIN WAREHOUSE Full time

Customer Service

  • Greet customers warmly and assist them in selecting the appropriate type of rice based on their needs and preferences.
  • Provide product information, including pricing, quality, and storage advice.
  • Address customer inquiries and resolve complaints in a friendly and professional manner.
Sales Operations
  • Weigh and package rice accurately based on customer orders.
  • Process sales transactions using a cash register or manual system, ensuring accurate handling of payments and change.
  • Inform customers of ongoing promotions or discounts.
Inventory Management
  • Monitor stock levels to ensure sufficient availability of rice varieties.
  • Receive and inspect deliveries for quality and quantity, and report any discrepancies.
  • Arrange and label rice bags or containers neatly for easy access and presentation.
Store Maintenance
  • Keep the retail area clean, organized, and safe for customers.
  • Ensure proper storage of rice to prevent spoilage, contamination, or pest issues.
  • Regularly check equipment such as weighing scales for accuracy and functionality.
Community Engagement
  • Build good relationships with regular customers to encourage loyalty and repeat business.
  • Assist in promoting the business through word-of-mouth and excellent service.
Qualifications
  • Customer Service Skills: Ability to interact politely and professionally with customers.
  • Numeracy Skills: Strong basic math skills for weighing rice, calculating prices, and handling cash transactions.
  • Physical Stamina: Capable of lifting and handling heavy rice bags as needed.
  • Organizational Skills: Ability to manage inventory, restock efficiently, and maintain a tidy retail space.
  • Reliability: Punctual and dependable in performing daily tasks.
  • Adaptability: Willing to take on various duties and adjust to changing customer needs.
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