Analyst, Payments Technical Solutions

6 days ago


Southern Manila District, Philippines Visa Full time

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

  • Prioritize and resolve operational issues reported by clients.
  • Consult, guide and share product best-practices with clients.
  • Train/impart technical knowledge to empower our Client Care and Client Resolution support team to resolve more complex issues without escalation.
  • Use technical expertise blended with business acumen to solve complex problems and provide guidance to other team members
  • Foster close partnership and collaboration with key external ecosystem stakeholders and internal groups such as Product, Technology and Client account teams to deliver growth objectives
  • Be the subject matter expert by leveraging deep knowledge of client pain points and creative problem-solving skills to propose potential enhancements and solutions
  • Provide technical aptitude and expertise for Visa’s products and services, adapt technical concepts to drive business outcomes. This includes developing knowledge of supporting technology, competitive technology, and in-house alternatives. Ability to translate technical concepts to non-technical users

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Qualifications

  • Bachelor’s Degree in Computer Science or equivalent qualification
  • 6+ years of experience in the payments industry supporting API’s and ISO 8583 messaging
  • Willingness to take on new challenges in a fast-paced environment and be flexible with multi-tasking and changing priorities.
  • Leadership qualities that embody the Visa Leadership Principles of leading courageously, being obsessed about customers, collaborating as One Visa and executing with excellence
  • Strong communication skills, with the ability to engage clients and stakeholders effectively and concisely, influencing through impactful oral and written communications
  • Ability to learn fast, work independently, make good decisions with limited information, and perform well under pressure
  • Clear verbal and written communication skills, problem solving skills, attention to detail and interpersonal skills in negotiating and influencing internal and external stakeholders
  • Organized self-starter, result oriented, and a passion for scaling new products

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

#J-18808-Ljbffr

  • Southern Manila District, Philippines K2 Partnering Solutions Full time

    We are looking for an experienced SAP Retail Business Analyst / Project Manager to join our global retail deployment program. This is a full remote position , with work to be carried out in alignment with the CET timezone . The mission is planned for an initial duration of 24 months . Responsibilities Act as the bridge between business stakeholders and...


  • Southern Manila District, Philippines QBE Europe Full time

    Primary Details Time Type: Full time Worker Type: Employee The purpose of this role is to act as a liaison between business stakeholders and IT, providing technical expertise on system architecture, infrastructure, and integrations to support incident resolution, system enhancements, and process improvements. This role involves collaborating with business...

  • FP&A Analyst

    2 weeks ago


    Southern Manila District, Philippines Virtual Staffing Solutions Full time

    Overview Niche Talent Acquisition | Technical and Corporate Recruiter | End-to-end Hiring The FP&A Analyst supports planning and decision-making by preparing reports, building financial models, and analyzing data for accurate forecasting, budgeting, and reporting. Responsibilities Prepare scheduled financial reports and ensure accuracy of data. Update and...

  • System Analyst

    2 weeks ago


    Manila, Philippines Salmon.ph Full time

    Remote work is possible, preferred time zones GMT+4 to GMT+10 In today's world, traditional banking practices and conventional lenders have failed to keep pace with innovation. People deserve better financial services. At Salmon, we recognized this gap and decided to shake things up. Led by a dynamic team of financial professionals and entrepreneurs, and...


  • Southern Manila District, Philippines HRTX Full time

    Overview As a Threat Intelligence Analyst, you will research and analyze emerging cyber threats, produce concise analyst notes, and communicate findings to both technical and non-technical audiences. You will use open-source intelligence (OSINT) and internal tools such as the Recorded Future Intelligence Cloud to inform clients and internal stakeholders of...


  • Southern Manila District, Philippines HRTX Full time

    Information Technology (IT) Solutions Delivery (AVP) Job Openings Information Technology (IT) Solutions Delivery (AVP) About the job Information Technology (IT) Solutions Delivery (AVP) IT Solutions Delivery (AVP) Location: PasaySchedule: Monday - Friday, Morning ShiftSalary: Open Budget Overview: The AVP, IT Solutions Delivery is responsible for leading...


  • Manila, Philippines JPMorganChase Full time

    Payment Lifecycle Analyst - Alternative Payment Operations Join to apply for the Payment Lifecycle Analyst - Alternative Payment Operations role at JPMorganChase Payment Lifecycle Analyst - Alternative Payment Operations 2 days ago Be among the first 25 applicants Join to apply for the Payment Lifecycle Analyst - Alternative Payment Operations role at...

  • Support Analyst

    2 weeks ago


    Southern Manila District, Philippines MediSolution Full time

    Support Analyst page is loaded## Support Analystlocations: Manila, Philippines: Cebu, Philippinestime type: Full timeposted on: Posted Todayjob requisition id: R SmartWorks, a division of Harris Utilities, has been serving the utility industry in North America and the Caribbean for 40+ years. We’re on a mission to unlock the value of the Smart...


  • Southern Manila District, Philippines HRTX Full time

    Overview As a Threat Intelligence Analyst, you will research and analyze emerging cyber threats, produce concise analyst notes, and communicate findings to both technical and non-technical audiences. You will use open-source intelligence (OSINT) and internal tools such as the Recorded Future Intelligence Cloud to inform clients and internal stakeholders of...


  • Manila, Philippines JPMorganChase Full time

    Payment and Securities Analyst (APAC Shift) Join to apply for the Payment and Securities Analyst (APAC Shift) role at JPMorganChase Payment and Securities Analyst (APAC Shift) Join to apply for the Payment and Securities Analyst (APAC Shift) role at JPMorganChase Job DescriptionJoin J.P. Morgan Asset & Wealth Management, a global leader in investment and...