GBM Junior Business Intelligence and Reporting Support

4 weeks ago

Taguig, Philippines WTW Full time

Overview

GBM Junior Business Intelligence and Reporting Support — WTW, Taguig, National Capital Region, Philippines.

Responsibilities
  • Execute updates and maintenance of dashboards, reports, and data models for GBM clients.
  • Prepare H&B shared revenues report for GBM clients, ensuring accuracy and timely delivery, for senior review.
  • Collect, clean, and organize data from various sources to support reporting and analytics.
  • Implement updates to existing dashboards and reports under guidance from senior team members.
  • Assist in gathering data requirements from IGS, GBM Operations, and H&B stakeholders. Translate these requirements into actionable tasks (data extraction, report updates, dashboard changes).
  • Perform regular data quality checks on GBM policy and operational data; document and escalate discrepancies.
  • Support deployment and testing of new technology platforms, systems, or applications, performing hands-on tasks to ensure smooth rollout.
  • Troubleshoot basic reporting and data issues; escalate complex cases to the appropriate group.
  • Execute updates to claims dashboards and governance reporting, assisting with data collection, validation, and visualization.
  • Monitor deadlines and ensure timely delivery of all scheduled reports and dashboards.
  • Follow standard procedures to update, extract, and store GBM sales and operational data.
  • Assist in preparing materials and instructions for training or adoption of BI tools for operations teams.
  • Provide feedback on process inefficiencies or potential improvements to senior team members.
Qualifications
  • Bachelor’s degree required, preferably in a program with heavy emphasis on business or equivalent in a relevant discipline.
  • 3+ years of significant work experience in a business intelligence/reports and analytics role; previous employee benefits or insurance experience in a shared services operation is a plus.
  • Strong communication skills in English (oral, written, and presentation).
  • Proficiency in English; proficiency in an additional language is a plus.
  • Advanced proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint, Power BI), including developing data models, writing DAX measures, and Power Query scripts.
  • Strong skills in data storytelling and translating insights for non-technical audiences.
  • Methodical, structured approach with problem solving and analytical thinking.
  • Experience with automation, data quality, and scalability.
  • Basic financial knowledge and ability to work effectively with revenue-related data.
  • Strong client service orientation and collaboration with global and regional teams; accountable for quality and on-time delivery of own work.
  • Continuous improvement mindset; ability to increase task efficiency and effectiveness with each outcome.
  • Ability to work within tight deadlines and balance multiple projects across different procedures.

WTW is an Equal Opportunity Employer

Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Business Development and Sales
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