Business Analyst
3 weeks ago
The Production Support Business Analyst (BA) is responsible for analyzing, troubleshooting, and resolving issues related to the Insurance Policy Administration System (PAS), as well as driving system enhancements to improve functionality and user experience. This role demands a strong understanding of insurance operations, production support processes, and stakeholder management. The BA will report directly to the Head of Production Support. Incident and Problem Management Triage & Investigation: Categorize incidents based on impact and urgency; analyze logs and diagnose root causes to determine corrective actions. Workarounds & Resolution: Implement temporary fixes to restore services promptly while collaborating on long-term preventive solutions. Communication & Documentation: Keep stakeholders updated, maintain detailed issue logs, and document root causes and resolutions to improve future handling. Business & Functional Analysis Gather, document, and validate business requirements for PAS system enhancements. Collaborate closely with configuration teams to deliver required system changes. Support backlog prioritization in coordination with the Production Support Lead. Testing & User Acceptance Support Conduct functional testing to validate fixes and enhancements. Support User Acceptance Testing (UAT) by coordinating test cases and guiding business users. Non-Negotiable Requirements Hands-on experience with Policy Administration Systems (PAS). Strong understanding of how to apply insurance principles to system development. Experience with policy lifecycle development, preferably including rating program creation. Required Skills & Knowledge Solid understanding of commercial insurance processes and terminology. Proven experience working with PAS. Ability to analyze system and data-related issues, identify gaps, and recommend effective solutions. Strong stakeholder management skills; able to communicate effectively with both technical and business teams. Desired Attitude & Work Style Proactive & Self-Sufficient: Able to work independently and manage multiple priorities. Collaborative: Comfortable working in small teams with a solution-oriented approach. Can-Do Attitude: Driven, resourceful, and eager to take initiative. Experience & Qualifications Minimum 3 years of Business Analyst experience within the insurance industry. Proven experience in business requirements gathering, prioritization, and estimation. Hands-on experience in software implementation and close collaboration with development/configuration teams. Proficiency in Azure DevOps or similar tools. #J-18808-Ljbffr
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Business Analyst
5 days ago
, Metro Manila, Philippines CRIF Full time3 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. HR - ASEAN Senior Talent Acquisition | Leading Talent Acquisition for CRIF Asia Company Description About CRIF CRIF is a global leader in credit bureau, business information, credit risk solutions and digital solutions. We elevate businesses to the next...
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IT Business Analyst
7 days ago
, Metro Manila, Philippines Aurecon Full timeOverview The IT Business Analyst leads the analysis and documentation of Aurecon IT projects, so that our portfolios deliver the highest quality initiatives to Aurecon. The candidate has 3 to 5 years of project experience as a business analyst on technology-focused projects and has worked autonomously to produce high-quality deliverables that meet the needs...
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Business Analyst
2 weeks ago
, Metro Manila, Philippines SOLUTIONS EXCHANGE, INC. Full timeCompany Description We are SOLUTIONS EXCHANGE, INC. (SXI). For over two decades, we have been a trusted partner of major banks in the Philippines and a provider of innovative FinTech banking solutions. SXI specializes in creating financial technology that streamlines banking operations, enhances efficiency, and improves customer experience. Our key solutions...
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IT Business Analyst
2 weeks ago
, Metro Manila, Philippines CXC Full timeTalent Partner | Sourcing and Placing IT Professionals across ASIA We’re looking for a Business Analyst / Project Manager to lead internal projects. This role combines business analysis, project leadership, and collaboration with IT to improve systems and workflows. You’ll manage multiple projects end-to-end and play a key role in supporting ongoing...
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Business Analyst
4 weeks ago
, Metro Manila, Philippines CXC Full timeWe are looking for a proactive and results-driven Business Analyst / Project Manager to lead strategic projects across the organization. In this role, you will oversee project planning, execution, and delivery, working closely with multiple teams to ensure objectives are met on time and within scope. QUALIFICATIONS: Bachelor’s degree in Business...
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Business Analyst
4 weeks ago
, Metro Manila, Philippines Lhoopa Full timeLhoopa is seeking a highly motivated Business Analyst to join our growing team and support the Chief of Staff in driving strategic initiatives, operational excellence, and data-driven decision-making across the company. This role will be central in bridging strategy and execution: analyzing data, building insights, and ensuring cross-functional alignment....
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Business Analyst
5 days ago
, Metro Manila, Philippines Hrtx Full timeAbout the Opportunity: Join a pioneering organization that's reshaping how health is managed through cutting-edgebiosensing technologies. As part of the Business Transformation Project Management team within the Global Business Services function, you will contribute to delivering high-impact programs and projects across global, regional, and functional...
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Senior Business Analyst
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, Metro Manila, Philippines QBE Insurance Full timeJoin to apply for the Senior Business Analyst (HRIS) role at QBE Insurance Join to apply for the Senior Business Analyst (HRIS) role at QBE Insurance Get AI-powered advice on this job and more exclusive features. Primary DetailsTime Type: Full timeWorker Type: EmployeeThe purpose of this role is to act as a liaison between business stakeholders and IT,...
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Business Analyst
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, Metro Manila, Philippines Careernet Full timeGlobal Talent Advisor | Strategy & Consulting Hiring | APAC | EMEA | SEA | Europe The Senior Business Analyst is responsible for eliciting, analyzing, and documenting requirements and/or functional specifications as needed, including the determination of regulatory impact and system impact. Participate with customers and internal functional areas throughout...
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Payroll Business Analyst
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, Metro Manila, Philippines Asticom Technology Inc Full timeJob Summary: The Payroll Business Analyst is responsible for analyzing, designing, and implementing payroll processes and systems to ensure accuracy, compliance, and efficiency. The role bridges payroll operations with business and system requirements, ensuring seamless payroll execution while supporting process improvements and compliance with regulatory...
