Store Officer For Waltermart Department Store Sta. Maria

Store Officer for Waltermart Department Store Sta. Maria

Posted today

Job Description

Job Summary

The Store Officer/Supervisor is responsible for category profitability through category building and management on the day to day selling operations.

Qualifications

• Bachelor's degree with business emphasis, sales, marketing, administration, or Customer Service Management.
• With at least 2 years of relevant work experience in store management and operations in any retail or food establishments.

Duties and Responsibilities

• Category building - category sales achievement, safety and sanitation of the category, bad order management
• Timely and accurate implementation of all promotions
• Ensures 100% accuracy of the inventory on the category assignment
• Supervises and monitors performance of sales support staff and merchandisers in the category

Job Types: Full-time, Permanent

• Additional leave
• Company Christmas gift
• Company events
• Opportunities for promotion
• Paid training
• Promotion to permanent employee

Ability to commute/relocate:

• Santa Maria (Bulacan, Central Luzon): Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• how much is your asking salary?
• can start ASAP?

Education:

• Bachelor's (Required)

Experience:

• retail or food establishments: 2 years (Required)

Language:

Location:

• Santa Maria (Bulacan, Central Luzon) (Preferred)

Willingness to travel:

• 100% (Preferred)

Customer Service

Posted today

Job Description

• Present products and services to clients
• Manage client relationship
• Preparing and implementing quality assurance policies and procedures.
• Performing routine inspections and quality tests.
• Identifying and resolving workflow and production issues.
• Ensuring that standards and safety regulations are observed.
• Addressing and discussing issues and proposed solutions with superiors.
• Documenting quality assurance activities and creating audit reports.
• Making recommendations for improvement.
• Creating training materials and operating manuals.
• User training

Requirements:

• Knowledge in Microsoft Office especially Excel
• Logical Analysis
• Can effectively and efficiently collaborate with the team
• Self-Determined and Open Minded especially during the training period.
• Can prevent mistakes and improve job quality
• Familiar with Data Management System

Job Type: Full-time

• Paid training
• Work from home

Language:

Customer Service

Posted today

Job Description

• Present products and services to clients
• Manage client relationship
• Preparing and implementing quality assurance policies and procedures.
• Performing routine inspections and quality tests.
• Identifying and resolving workflow and production issues.
• Ensuring that standards and safety regulations are observed.
• Addressing and discussing issues and proposed solutions with superiors.
• Documenting quality assurance activities and creating audit reports.
• Making recommendations for improvement.
• Creating training materials and operating manuals.
• User training

Requirements:

• Knowledge in Microsoft Office especially Excel
• Logical Analysis
• Can effectively and efficiently collaborate with the team
• Self-Determined and Open Minded especially during the training period.
• Can prevent mistakes and improve job quality
• Familiar with Data Management System

Job Types: Full-time, Permanent

• Paid training
• Work from home

Language:

Customer Service

Posted today

Job Description

About the role

Join our vibrant and growing team as a Customer Service Representative at Sonpac Marketing/Tokyo Drifit Custom Apparel. In this full-time role based in South Caloocan Metro Manila, you will be the face of our company, providing exceptional customer service and support to our valued clients. With a focus on client and sales administration, you will be instrumental in maintaining strong relationships and ensuring the smooth operation of our business.

What you\'ll be doing

• Handling inbound customer inquiries and requests via phone, email, and chat, providing prompt and helpful assistance
• Resolving customer issues and concerns in a professional and empathetic manner
• Maintaining accurate customer records and documentation
• Processing sales orders, quotations and providing order status updates to customers
• Collaborating with cross-functional teams to ensure seamless customer experiences
• Identifying opportunities to improve customer service processes and procedures

What we\'re looking for

• Excellent communication and interpersonal skills, with the ability to engage with customers in a friendly and professional manner
• Strong problem-solving and critical thinking abilities to effectively address customer needs
• Proficient in using computer systems and customer relationship management
• Proven experience in a customer service or sales support role, preferably in the Administration & Office Support industry
• Ability to work collaboratively within a team and independently

What we offer

At Sonpac Marketing/Tokyo Drifit Custom Apparel, we are committed to providing our employees with a rewarding and fulfilling work environment. We offer a range of benefits, including:

• Generous paid time off and holiday leave
• Opportunities for career advancement and professional development
• Supportive and inclusive company culture
• Team-building activities and social events

About us

Sonpac Marketing/Tokyo Drifit Custom Apparel is one of the leading providers of custom apparels and food packaging. Our mission is to help our clients succeed by delivering exceptional products. With a strong focus on client and sales administration, we are dedicated to building long-lasting relationships with our customers and constantly striving to exceed their expectations.

Apply now to join our team and be part of our exciting journey

Customer Service Representative

Marilao, Bulacan Lexie Staffing & Business Consulting

Posted today

Job Description

We are looking for a Customer Service Representative to join our team in Bridgetowne, Quezon City. This is an on-site role that requires flexibility to work on shifting schedules.

Job Requirements: Work Location: Bridgetowne, Quezon City.

Educational Attainment: At least a High School Graduate (old curriculum) or Senior High School Graduate.

Experience: At least 6 months BPO experience.

Customer Service Representative

Posted today

Job Description

• Must have prior experience as a customer service representative
• Mainly responsible for answering customer questions through a variety of means
• Handling and providing resolution of customer complaints
• Real-time sending of quotations and updates in the system
• Responsible for checking the system for available parts for both sales and repair
• Make sure all pending cases must be closed within the day

Job Type: Full-time

• Company events
• Health insurance
• Paid training
• Promotion to permanent employee

Ability to commute/relocate:

• Caloocan: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Customer service: 1 year (Preferred)

Language:

Customer Service

Posted today

Job Description

About the role

Are you passionate about delivering exceptional customer service? We are seeking a detail-oriented and friendly Customer Service Associate to join our team at TEVIANT\' in San Juan Balagtas Bulacan. This full-time position will play a crucial role in providing high-quality support to our valued customers.

What you\'ll be doing

• Responding promptly and professionally to customer inquiries and concerns via phone, email, and chat
• Handling customer orders, returns, and exchanges with care and efficiency
• Providing product information and recommendations to assist customers in making informed decisions
• Updating customer records and maintaining accurate documentation
• Escalating complex issues to the appropriate team members as needed
• Contributing to the continuous improvement of our customer service processes

What we\'re looking for

• Excellent communication and interpersonal skills, with the ability to build rapport with customers
• Strong problem-solving and critical thinking skills to handle a variety of customer inquiries
• Proficient in Microsoft Office applications and customer relationship management (CRM) software
• Experience in a customer service or client-facing role, preferably in the Administration & Office Support industry
• A positive, proactive, and adaptable attitude to thrive in a fast-paced environment

What we offer

At TEVIANT\', we are committed to creating a supportive and inclusive work environment where our employees can thrive. We offer competitive compensation, opportunities for career growth, and a range of benefits to support your overall well-being. Join our team and be a part of our mission to deliver exceptional customer experiences.

If you are interested in this role, please apply now.

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Location

Customer Service Assistant

Balagtas, Bulacan ₱ - ₱ Y Hexagon Group of Companies

Posted today

Job Description

MAIN PURPOSE OF THE JOB

The Customer Service Representative (CSR) plays a crucial role in maintaining strong client relationships and ensuring customer satisfaction across all service touchpoints. This role is responsible for customer onboarding, and ensures that bookings, inquiries, complaints, and service requests are handled professionally, promptly, and accurately to support a seamless customer experience in cold storage operations. The CSR is also responsible for disseminating all relevant announcements and information to customers.

DUTIES & RESPONSIBILITIES

A. Customer Relationship Management

• Serve as the primary point of contact for all customer inquiries, concerns, and requests.
• Build and maintain strong, long-lasting customer relationships by providing exceptional service and proactive communication.
• Act as an advocate for the customer, ensuring their needs are met by coordinating with internal teams.

B. Customer Onboarding & Account Management

• Facilitate the onboarding process for new customers, including gathering necessary information, setting up accounts, and providing an overview of services and procedures.
• Maintain accurate and up-to-date customer records in WMS or NETSUITE database.

C. Service Bookings & Coordination

• Receive and process customer bookings for cold storage services, including inbound and outbound shipments.
• Coordinate with the warehouse operations team to schedule appointments, confirm availability, and ensure smooth service delivery.
• Communicate booking confirmations, status updates, and any potential delays to customers in a timely manner.

D. Inquiry and Issue Resolution

• Address and resolve customer inquiries regarding inventory, billing, documentation, and service status.
• Handle customer complaints with professionalism and empathy, escalating complex issues to the appropriate department or manager for resolution.
• Follow up with customers to ensure their issues have been fully resolved to their satisfaction.

E. Internal Communication & Coordination

• Liaise with the warehouse operations and inventory control teams to monitor stock levels, track shipments, and provide accurate information to customers.
• Collaborate with the billing and documentation departments to ensure invoices and related paperwork are accurate and delivered promptly.
• Effectively communicate customer feedback and insights to management to help improve service offerings and operational processes.

F. Information Dissemination

• Disseminate all relevant announcements, service updates, and operational information to customers via email, phone, or a preferred communication channel.
• Ensure customers are aware of any changes in policies, procedures, or service schedules that may impact their business.

G. Administrative Tasks

• Support preparation and review of transaction-related documentation such as billing summaries, delivery receipts, gate passes, non-conformity reports, and withdrawal authorizations.
• Maintain accurate CRM logs of customer interactions, issues raised, resolutions, and feedback.
• Contribute to periodic customer service performance reports and audits.

MINIMUM QUALIFICATIONS

• Graduate of Bachelor's degree in Business Administration, Logistics, Supply Chain Management, or a related field
• Minimum of 2-3 years of experience in a customer service role, preferably in logistics, warehousing, or a related industry
• The incumbent will be assigned in Balagtas, Bulacan

Customer Service Representative

Navotas, National Capital Region ₱ Y Sapient Global Services

Posted today

Job Description

We are mass hiring Call Center Agents across our Metro Manila sites Earn Up to 28K Monthly + 30K Sign-On Bonus. Open for applicants with NO BPO EXPERIENCE.

Job Responsibilities:

• Demonstrate professionalism and patience when interacting with customers.
• Address customer inquiries, concerns, and issues by offering precise and helpful information.
• Keep thorough records of customer interactions, including call logs and any follow-up actions.
• Follow all company policies, procedures, and regulatory guidelines.
• Ensure all customer interactions align with company standards and legal obligations.

Why Join Us?

• Competitive Salary – Up to 28K
• Exciting 30K Sign-On Bonus
• Flexible shifts – Day, Night, and Graveyard
• Options for Voice and Non-Voice Accounts
• Opportunities in Local and International Accounts

URGENT HIRING Apply today and get hired immediately

Pay: Up to Php28,000.00 per month

• Additional leave
• Company events
• Free parking
• Health insurance
• On-site parking
• Opportunities for promotion
• Paid training
• Promotion to permanent employee

Customer Service Representative

Caloocan City, National Capital Region ₱ - ₱ Y Exxel Prime Int\'l Trading Inc.

Posted today

Job Description

The Customer Service Representative is responsible for providing exceptional customer support by addressing inquiries, resolving complaints, and ensuring a positive shopping experience for our customers. This role requires strong communication skills, problem-solving abilities, and a customer-centric approach to enhance brand loyalty and satisfaction.

Qualifications:

• Bachelor's degree in Business Administration, Communications, or a related field preferred.
• At least 1 year of experience in customer service or a related field.
• Excellent verbal and written communication skills.
• Strong problem-solving and conflict-resolution abilities.
• Proficiency in Microsoft Office, Google Workspace, and CRM software is an advantage.
• Ability to multitask, prioritize tasks, and work in a fast-paced environment.
• Customer-focused attitude with a friendly and professional demeanor.
• Willingness to work flexible schedules, including weekends and holidays, as needed.

Key Responsibilities:

• Respond to customer inquiries via phone, email, chat, and social media platforms.
• Assist customers with product information, order processing, and after-sales support.
• Handle and resolve customer complaints in a professional and timely manner.
• Process returns, exchanges, and refunds according to company policies.
• Coordinate with internal teams, including sales, logistics, and marketing, to resolve customer concerns.
• Maintain accurate customer records and document interactions using CRM systems.
• Monitor customer feedback and suggest improvements to enhance the customer experience.
• Stay updated with company products, promotions, and policies to provide accurate information.
• Meet individual and team performance metrics, including response time and customer satisfaction goals.

Job Type: Full-time

• Company events
• Promotion to permanent employee

Ability to commute/relocate:

• Caloocan: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Customer service: 1 year (Preferred)

Language:

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