Manager, Risk Culture

4 weeks ago

Quezon City, Philippines Manulife Full time

Overview Manager, Risk Culture at Manulife in Quezon City, National Capital Region, Philippines. Position Responsibilities Support the AVP, Risk Culture in fostering a robust, sustainable, and risk‑aware culture across the organization. Training and Development (40%) Manage the development of comprehensive training materials on risk management principles and practices. Coordinate the implementation and delivery of training programs to ensure all employees understand their roles within the Risk Management Framework. Collect and analyze feedback to continuously improve training programs and communication strategies by translating the feedback into actionable plans. Metrics and Monitoring (30%) Contribute to the development, implementation and maintenance of risk culture policies and procedures. Collect, transform, and analyze risk culture data to provide actionable insights, ensuring adherence to data governance requirements. Monitor and analyze metrics to assess the effectiveness of risk culture initiatives, identifying trends and root causes to help with devising strategic solutions for improvement. Logistical Support (30%) Provide logistical support for communications and training initiatives, ensuring seamless execution and delivery. Coordinate with internal teams to facilitate open dialogue and consistent messaging across all three lines of defense. Provide support to align risk culture initiatives with broader enterprise risk management strategies and integrate risk culture considerations into strategic, business, and operational planning. Required Qualifications Background in Risk Management, Organizational Development, Communications, or a related field; bachelor’s degree preferred. Minimum of 5 years of experience in the financial services industry with a focus on risk culture, change management, or enterprise risk. Experience in supporting the design and implementation of training and communication programs. Strong analytical skills with the ability to monitor and report on key metrics. Excellent organizational and logistical skills. Strong interpersonal and communication skills. Understanding of regulatory expectations related to risk culture (e.g., OSFI’s Culture Risk Management guidance). Transformation mindset Attention to Detail Communication Analytical Skills Organizational Skills When you join our team We’ll empower you to learn and grow the career you want. We’ll recognize and support you in a flexible environment where well‑being and inclusion are more than just words. As part of our global team, we’ll support you in shaping the future you want to see. Seniority level Mid‑Senior level Employment type Full‑time Job function Legal and Quality Assurance Industries Financial Services and Technology, Information and Media #J-18808-Ljbffr

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