
E-Commerce Operations Specialist
6 days ago
Responsibilities
- Process online orders accurately and ensure they are fulfilled on time.
- Maintain appropriate inventory levels by working with suppliers and warehouse teams to prevent shortages or excess stock.
- Collaborate with shipping partners and internal teams to ensure efficient shipping and delivery processes.
- Address customer inquiries and issues related to orders, shipping, and returns in a timely manner.
- Analyze sales data and operational metrics to identify trends and areas for improvement.
- Stay updated on best practices for online selling platforms and assist in optimizing product listings.
- Bachelor’s degree in Business, Marketing, or a related field (preferred).
- Experience in e-commerce operations or logistics (1-3 years).
- Proficiency in e-commerce platforms and order management systems.
- Experience with Marketplace Seller Centers (such as Lazada, Shopee, or TikTok) is a plus.
- Strong familiarity with ERP systems (e.g., NetSuite, SAP, Microsoft Dynamics) is required.
Send me directly your RESUME/CV.
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