Medical Billing Specialist

6 days ago

Taguig, Philippines Alldigi Tech Manila Inc. Full time

Overview On-site - Taguig 1-3 Yrs Exp High/Senior High School Full-time Job Description Employee Recognition and Rewards Government Mandated Benefits Insurance Health & Wellness Health Insurance, HMO Read More Responsibilities Handle inbound and outbound calls, emails, and chats related to patient billing and insurance queries. Assist patients in understanding their statements, charges, and insurance coverage. Research and resolve billing discrepancies, denials, and claim rejections. Coordinate with internal billing, coding, and insurance teams to ensure accurate claim submission and resolution. Document all interactions in the system with accuracy and attention to compliance requirements (HIPAA, TCPA, etc.). Escalate complex issues to senior billing or compliance staff when necessary. Educate patients on payment plans, insurance benefits, and financial assistance options. Meet performance targets such as call resolution time, accuracy, and customer satisfaction. Job Requirements 1–2 years of experience in medical billing, healthcare RCM, or customer support. Knowledge of medical terminology, insurance claims processes, and EHR systems is highly preferred. Strong problem-solving skills with the ability to explain complex billing concepts in a simple way. Excellent verbal and written communication skills. Ability to handle sensitive information with professionalism and confidentiality. Inpatient Coding Claims Processing HIPAA Medical Terminology Preview Active within three days Working Location If the position requires you to work overseas, please be vigilant and beware of fraud. If you encounter an employer who has the following actions during your job search, please report it immediately withholds your ID, requires you to provide a guarantee or collects property, forces you to invest or raise funds, collects illicit benefits, or other illegal situations. Safety Notice Tips: Some of our features may not work properly on your device. #J-18808-Ljbffr

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