Technical Trainer

4 weeks ago

Taguig, Philippines NCS Group Full time

NCS Group Taguig, National Capital Region, Philippines

Overview

NCS, a subsidiary of Singtel Group, is a leading technology services firm with presence in the Asia Pacific and partners with governments and enterprises to advance communities through technology. Combining the experience and expertise of its 13,000-strong team across 56 specializations, NCS provides differentiated and end-to-end technology services to clients with its NEXT capabilities in digital, data, cloud, and platforms, as well as core offerings in application, infrastructure, engineering, and cybersecurity. NCS also believes in building a strong partner ecosystem with leading technology players, research institutions, and start-ups to support open innovation and co-creation.

We are seeking a passionate and experienced Technical Instructor. The ideal candidate will design, develop, and deliver high-impact technical training programs to internal teams, clients, and partners. This role bridges the gap between theory and practice, ensuring learners gain both conceptual understanding and practical skills aligned with our tech solutions.

Key Responsibilities
  • Curriculum Development: Design and update training materials, labs, and assessments for technical courses aligned with NCS’s services.
  • Training Delivery: Conduct engaging in-person and virtual training sessions for diverse audiences, including developers, engineers, consultants, and clients.
  • Technical Expertise: Stay current with emerging technologies and industry trends to ensure training content remains relevant and cutting-edge.
  • Collaboration: Work closely with partners, clients, solution architects, and client service teams to align training with use cases and client needs.
  • Evaluation & Feedback: Assess learner performance, gather feedback, and continuously improve training effectiveness.
  • Mentorship & Support: Provide guidance and support to learners, fostering a growth mindset and technical excellence.
Qualifications
  • Bachelor’s or Master’s degree in Computer Science, Information Technology, Engineering or related fields.
  • Minimum 3–5 years of experience in academia (e.g., teaching, curriculum design) and/or corporate technical training.
  • Proven experience in a tech solutioning company or similar environment.
  • Excellent communication, presentation, and facilitation skills.
  • Experience with Learning Management Systems (LMS) and instructional design tools is a plus.
  • Certifications in relevant technologies (e.g., AWS, Azure, Google Cloud, Cisco, etc.) are advantageous.
Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Information Technology, Administrative, and Strategy/Planning
Industries
  • IT Services and IT Consulting
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