Application Delivery Associate Lead

7 days ago

Manila, Philippines QBE Europe Full time

Primary Details Time Type: Full time Worker Type: Employee The purpose of this role is to drive efficient and effective application development initiatives, ensuring alignment with business technical needs and adherence to service level agreements through continuous improvement strategies. Responsibilities: Maintain effective governance and reporting regimes for the IT application portfolio to ensure alignment with business needs and stakeholder understanding. Build and maintain strong relationships with internal stakeholders and external suppliers to deliver consistent service levels. Provide expert consultancy and support for application development, especially during major incidents, to meet business needs effectively. Manage budgeted resources effectively, anticipate expenditures, and ensure fiscal responsibility. Support the implementation of IT strategy to meet overall business targets and ensure alignment of external services with strategic objectives. Lead technical discussions, provide subject matter expertise, and ensure vendor staff deliver to standards and SLAs. Handle complex issues, escalate when necessary, and contribute to continuous improvement of development processes and methodologies. Provide mentoring and ensure knowledge transfer to outsourced vendors for effective service delivery. Work Experience: Necessary Work Experience includes: Moderate relevant experience. Preferred Work Experience includes: Application development experience. Experience managing or leading others. Increasing levels of responsibility. Qualifications: Necessary Qualifications include: Tertiary Degree or equivalent combination of education and work experience. Preferred Qualifications include: Degree in Computer Science, Computer Engineering, Management Information Systems or related field. Skills: Application Development Critical Thinking Customer Service Financial Systems Information Technology Applications Intentional collaboration Managing performance Microsoft Project Process Improvements Resource Planning Stakeholder Management Strategic Leadership Team Management Waterfall Model Workload Management QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates. #J-18808-Ljbffr

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