Accounts Payable Manager

6 days ago


San Fernando, Philippines Mass Markets Full time

Position Overview

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

Position Overview – Accounts Payable Manager who will lead the accounts payable function and oversee the accurate and timely processing of invoices, payments, and vendor relationships. You will be responsible for managing a team of accounts payable specialists, ensuring compliance with company policies and procedures, and optimizing the accounts payable process for efficiency and accuracy. The role requires strong leadership skills, financial acumen, and a commitment to driving continuous improvement in accounts payable operations.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.

Position Responsibilities

Key Responsibilities:

  • Supervise and mentor a team of accounts payable specialists, providing guidance, training, and performance feedback.
  • Delegate tasks, establish priorities, and ensure that team members adhere to established policies and procedures.
  • Oversee the end-to-end accounts payable process, including invoice receipt, verification, coding, and approval.
  • Ensure timely and accurate processing of payments to vendors and suppliers, adhering to payment terms and cash flow requirements.
  • Manage vendor relationships, including onboarding new vendors, negotiating terms, and addressing payment inquiries or disputes.
  • Monitor vendor performance and compliance with contractual agreements and service level expectations.
  • Identify opportunities for process improvement and automation in the accounts payable function to enhance efficiency and reduce costs.
  • Implement best practices, standard operating procedures, and internal controls to mitigate risks and ensure compliance.
  • Analyze accounts payable data and trends to identify insights, risks, and opportunities for cost savings or process improvements.
  • Prepare regular reports and dashboards to communicate key performance indicators (KPIs) and metrics to senior management.
  • Ensure compliance with company policies, accounting standards, and regulatory requirements related to accounts payable processes.
  • Develop and maintain strong internal controls to safeguard company assets and prevent fraud or unauthorized payments.
  • Assist with internal and external audits by providing documentation, explanations, and support related to accounts payable transactions and processes.
  • Maintain accurate and up-to-date records of accounts payable activities, including invoices, payments, and vendor correspondence.
  • Collaborate with finance, procurement, and other departments to resolve issues, address inquiries, and streamline processes that impact accounts payable.
  • Serve as a subject matter expert on accounts payable matters and provide guidance and support to cross-functional teams as needed.
Candidate Qualifications

What makes you a good fit?

  • Bachelor's degree in finance, accounting, or related field.
  • 5+ years' experience in a leadership role within a finance team.
  • Strong proficiency in accounting software and advanced knowledge of Microsoft Excel.
  • Exceptional analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced and dynamic environment.
Compensation and Benefits

Compensation Details – At MCI, compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.

What You Can Expect From MCI – We offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:

  • HMO Coverage plus a dependent
  • Rank & File: ₱100,000 coverage; Supervisors/Managers: ₱120,000 coverage
  • Dental Coverage with in-house dental assistance worth ₱5,000
  • Free meals during training
  • Career growth and learning
  • Allowances for rice, clothing, laundry and meals
  • Performance and loyalty bonuses
  • Frequent disinfection and fogging of the workplace
  • Opportunities for growth and promotion
  • Employee shuttle services
  • Company retreats and off-site events
  • Social engagement and networking opportunities
  • Plus, more in-office rewards, raffles, recognition gifts, and treats
Physical Requirements

This job operates in a professional office environment. The employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee may occasionally move about the office to accomplish tasks and may lift and move objects up to forty (40) pounds.

Conditions of Employment
  • Must be authorized to work in the country where the job is based.
  • Must be willing to submit to a Level II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
  • Must be willing to submit to drug screening. Job offers are contingent on drug screening results.
Reasonable Accommodation

Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI to provide reasonable accommodations when requested by a qualified applicant or employee with a disability, unless such accommodations would cause undue hardship. If reasonable accommodations are needed, please contact Human Resources.

Equal Opportunity Employer

At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community. All aspects of employment at MCI are based solely on merit and qualifications. MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect. All employees share in the responsibility for fulfilling MCI's commitment to a diverse and equal opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws. MCI will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. We also provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.

About MCI

MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services. In 2019, MCI was named by Inc. Magazine as Iowa's Fastest Growing Company and has grown to include ten BPO facilities across multiple regions. Driving modernization through digitalization, MCI is the holding company for a diverse lineup of tech-enabled business services operating companies.

The purpose of this job description is to provide potential candidates with a general overview of the role. It is not an all-inclusive list of duties, responsibilities, skills, and qualifications. The employer reserves the right to revise this job description at any time. This job description is not a contract for employment, and either party may terminate employment at any time, for any reason.

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