Customer Experience Team Lead
1 week ago
Overview Provide exceptional post-purchase support to customers. Resolve product inquiries and complaints promptly. Maintain accurate records of customer interactions. Assist customers with returns and exchanges. Collaborate with other departments to enhance customer satisfaction. Responsibilities Meet individual and team performance targets. Stay updated on product knowledge and company policies. Qualifications Educational Qualifications: Bachelor's degree in a relevant field. Experience Level: Less than 1 year of customer service experience, preferably in a call center environment. Skills and Competencies: Proficiency in the English language, strong customer service orientation, excellent problem-solving abilities, and organizational skills. Responsibilities and Duties: Handle customer inquiries, resolve issues, and provide product support while ensuring customer satisfaction. Working Conditions: Office environment, with a possible rotation of shifts and call handling responsibilities. Qualities and Traits: Must be a team player with strong interpersonal skills, able to communicate effectively, and demonstrate patience and empathy towards customers. #J-18808-Ljbffr
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Team Lead – Customer Experience – Manila
4 days ago
, Metro Manila, Philippines Fusion CX Belize Full timeTeam Lead – Customer Experience – Manila 4 days ago Be among the first 25 applicants Are you a people-focused leader who thrives on driving performance and inspiring success? Fusion CX is hiring Team Leads to guide, coach, and develop customer service teams toward achieving excellence. This role is ideal for experienced professionals who combine...
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customer experience lead
2 weeks ago
Manila, National Capital Region, Philippines Robinsons Land Corp Full time ₱104,000 - ₱130,878 per yearDepartmentBuilding ManagementJob posted onSep 08, 2025Employment typeProbationaryRole MissionAs the Customer Experience Lead, you will champion Robinsons Offices' tenant experience journey by delivering exceptional service and crafting innovative, client-focused solutions. You will be instrumental in cultivating a customer-centric culture across building...
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Member Experience Team Lead
3 days ago
Manila, National Capital Region, Philippines Thunes Full time ₱1,200,000 - ₱2,400,000 per yearAbout ThunesThunes is the Smart Superhighway for money movement around the world. Thunes' proprietary Direct Global Network allows Members to make payments in real-time in over 130 countries and more than 80 currencies. Thunes' Network connects directly to over 7 billion mobile wallets and bank accounts worldwide, via more than 350 different payment methods,...
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Customer Service Team Lead
4 days ago
Manila, Philippines Lalamove Full timeCompany Intro: Lalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology. We offer customers a lightning fast and convenient way to book delivery and moving services whether they are at their home, at work or on the go. People talk about O2O, we live it! Currently, Lalamove is a leading global on-demand...
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Customer Support Team Lead
1 week ago
Manila, Philippines Heidi Health Ltd Full timeWho are Heidi? Heidi is on a mission to halve the time it takes to deliver world-class care. We believe that by 2050, every clinician will practice with AI systems that free them from administrative burdens and increase the quality and accessibility of care to patients across the world. Built for clinicians, by clinicians, at the core of Heidi is its people....
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Customer Service Team Lead
1 week ago
Manila, National Capital Region, Philippines Lalamove Full time ₱300,000 - ₱600,000 per yearCompany Intro: Lalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology. We offer customers a lightning fast and convenient way to book delivery and moving services whether they are at their home, at work or on the go. People talk about O2O, we live it Currently, Lalamove is a leading global...
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Customer Service Team Lead
4 days ago
Manila, Philippines Lalamove Full timeCompany Intro: Lalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology. We offer customers a lightning fast and convenient way to book delivery and moving services whether they are at their home, at work or on the go. People talk about O2O, we live it!Currently, Lalamove is a leading global on-demand...
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Customer Support Team Lead
3 days ago
Manila, National Capital Region, Philippines Heidi Full time ₱1,200,000 - ₱2,400,000 per yearWho are Heidi?Heidi is on a mission to halve the time it takes to deliver world-class care.We believe that by 2050, every clinician will practice with AI systems that free them from administrative burdens and increase the quality and accessibility of care to patients across the world.Built for clinicians, by clinicians, at the core of Heidi is its people. We...
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Customer Care Team Lead
1 day ago
Ortigas, Metro Manila, Philippines Satellite Office Full time ₱1 - ₱2 per yearCUSTOMER CARE TEAM LEADWork for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and just be aweSOme Apply now and discover the Satellite Office Candidate Experience – recognized as one of BEST among BPO companies worldwide.WHAT IS A/AN CUSTOMER CARE TEAM LEAD?The Customer Care Team Leader is responsible...
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Team Lead
1 day ago
Manila, National Capital Region, Philippines VGW Full time ₱1,200,000 - ₱2,400,000 per year**Customer Service Team LeadVGW is an interactive entertainment company, harnessing technology and creativity to deliver world-class, free-to-play online social games.We have an exciting opportunity to join our Customer Service Team in Manila and are currently looking for a Customer Service Team Lead to join the team.**The Customer Service Team Lead's role...
